GoRecon.com Freaking no customer service, Fix your srew ups, dodo happens but man up! Tamarac Florida

2013-07-15

Ordered some very expensive truck upgrades from this company.... went fine for the most part but one product did not come packaged as represented.   The package I ordered should have included bulbs to fit my interior dome lights, which need two different type of bulbs.

What I recieved was a package of three of the same bulbs.  I called and left message as I could not get a real person, then emailed.   I had also asked about a new bulb for the glove box.  Ryan Baker sent this new bulb (but failed to tell me it was a package of two for $39.95!)

Well this went on for several days. Well the dome light they owed me was the same as the glove box so the package of two took care of this, except I should have only had to pay for one.  I emailed Mr. Baker and went back and forth about it.  Ryan Baker just didn't understand or didn't want to.... He seemed to think all was good as I had two bulbs and I paid for both even though they owed me one. 

Well called again today and instead of crediting me for $20.00 bucks he is sending me another one with attidude!  After spending $1,000.00 with this company this is the best their customer service can do.... well never again and if you want a company to stand behind their products.... well RUN Homer RUN.....

Their products are not all that... the tail lights I ordered did not fit well, not like the factory lights, had to impravise a bit, and the headlights come with no instructions on how to adjust the beams although they are adjustable... so still screwing with those... Maybe a fair product but horrible customer service... If it's not perfect to begin with prepare for a battle and a miserable experieince while paying a fortune for the prevlidge.