Government Grant Solutions I got caught in their trap, and can't get out!!! Internet

I apologize for any misunderstanding regarding the services you've been receiving from our company. But nothing was withheld from your viewing had you actually read the terms provided to you before entering your Method of payment on the order page.

We are in no way trying to take anything from anyone but rather to provide a high quality of programs for our customers. 1000s of customers use our programs every day and are very successful in accomplishing the original goal they ordered the information to achieve. We received testimonials and letters of appreciation from many informed clients who have read the information provided and taken advantage of the full range of services our programs offer.

Our programs have been rated among some of the very best in Quality of information and services that are provided with these kinds of self use online programs. Along with Customer Service representatives we also provide a live Chat service for your use if you would actually log on and use it.

There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation email, it is also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the service and see the value of it for their self before they are billed for it. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We would not have charged you had you called customer service and canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. That is why we have the Terms and Disclosures posted on the sales site directly above or below the "Ship My Kit" Button depending on the site you order from.
Here are the Terms and Disclosures that are located directly below or above (depending on the site you order from) the "Ship My Kit" Button. Also the first paragraph of the Term & Condition refers you to Terms and Disclosures on the sales page.

For your security, all transactions on this site are protected with Secure Sockets Layer encryption. By clicking "Ship My CD", I am ordering the Grant Master CDand trial membership for $2.29 S&H, after the seven day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the fourteen day and twenty-one day bonus trials to Search Market and Network Agenda for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy / Terms and Conditions. Charges will appear on credit/debit statements as "www.mygrantsite.net". For questions, call 1-877-495-1145

The Information on our Grant Program Software CD is general information that you can find for free on the internet. We have gathered the information and put it on an easy to access and navigate CD for your PC. This saves our clients the time and let's face it frustration of having to search out this information on their own. That is why our Grant Program Software CD is free and you only pay $2.29 for the Shipping and Handling. Along with the Grant Program Software CD you receive a 7 day free trial to our Grant Members Site. This is our members website were you will be able to learn the entire process on how to write and submit a grant proposal. It is easy to start utilizing the Grant Members Site by simply watching the tutorial videos that explain how to access all of the features on the site. Our team of writers, headed by acclaimed Grant expert Dr. John Porter, provides a monthly cover story that provides the newest information on Grants and Grant related topics. We also provide a quarterly news letter that provides in-depth information on current trends in government and private funding, as well as the latest financial advice on how to find and manage grant money. You will be able to search grants through multiple grant sources. You can search for Federal, State, and Private Grants you can also search for Scholarships. Another exclusive feature of our Grant Members Site is that you can enroll in the Grant A Day program where a Grant is given out daily. In three easy steps you can apply for the Grant a Day program and you will be eligible for it as long as you are a member of the Grant Members Site. Here is the link to our testimonials site http://members.granttestimonials.com/ where you can read what some of our successful clients had to say about our program. Another feature we offer is our live one on one chat representatives. They are available to answer any questions you have along the way. All these features and more are designed to help you be successful in locating, applying for, and receiving a Grant. The information that is offered through the Grant Members Site is more extensive than what other companies sell in coaching programs that cost a thousand dollars or more. So we feel that we are offering our clients the best value in the industry. We offer all this for a reasonable monthly fee of $39.95. When ordering our Grant Program Software CD it also includes two fast action bonuses. The first fast action bonus is for access to our Search Market Member Site for a 14 day free trial, where we offer one on one live chat assistance and it teaches users how to make money using Google's AdWords and AdSense Programs. Customers can use these programs to create Google AdWord-based Advertisements and place ads on Google searches using Google AdWords. They can do this either for their own sites or they can use Google AdSense to funnel traffic through their sites to other sites and get paid for the traffic they generate. After the trial period, there is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs. The second fast action bonus is a 21 day free trial for Network Agenda, an affiliate company. This site offers an online date book service that will allow you to keep track of your daily schedule and will even send you reminders to your email and/or cell phone. After the 21 day free trial the service is $9.95 a month. We offer these trial periods to give our clients a chance to use our service and see the value of it for their selves before they are billed for it.

There have not been any unauthorized charges, as the services are part of ordering the CD, however, we do understand that misunderstandings can happen from time to time and we are happy to assist any customer that misunderstood what they were enrolling in online.
If there is something additional that I am unaware of, please contact me directly on my cell phone at 1-435-773-1795, or via email at Customerservice@cshelp.org and I will be happy to address your concerns immediately.

If you are another customer that would like to reach customer service, their number is 1-866-396-5695 and they are available Monday - Friday: 9am - 9pm, Eastern Standard Time. There you will find a happy, helpful agent waiting to assist you. If you feel you were not treated fairly or have a concern you'd like to discuss, please contact me ASAP via the cell phone or email address I have provided above.

Have a Great Day,

Online Customer Support

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