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Report: #1310238

Complaint Review: govsimplified.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Rose0408 — Greenville Pennsylvania USA
  • Author Not Confirmed What's this?
  • Why?
  • govsimplified.com Internet USA

govsimplified.com. govsimplified Presented itself as government agency, scammed me out of my money, and wouldn't give a refund Internet

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On April 11, 2016, I went online in an attempt to change my social security card for my new married name.  I was directed to govsimplified, which looked to me like a legitimate government-affiliated website.  I filled out all of the information, including my credit card info for $37.00.  At that point, the website issued a mailing label, and it told me to mail my original marriage license and old social security card.  I definitely didn't want to mail original documents.  But at that point, it was too late; my credit card had been charged.

Instead, I went to the local social security office, which involved taking time off of work.  I didn't want to have to take time off, which is why I attempted to do it online.  I should say that I've often renewed my drivers license and car registration info online, so I thought that the process for a social security card would be similar.

When I called govsimplified to request a refund on June 8, I was told that they only give refunds within 7 days.  It was then that they informed me that they are not affiliated with the government.  I don't remember seeing either the refund policy or disclaimer that they are not government-related on their site. 

I know from operating my own businesses that as long as the postage hasn't been used, it can be refunded.

I feel like I was completely scammed by this company.  I feel that they know that and take advantage of people who are just trying to make their own lives simpler.

This report was posted on Ripoff Report on 06/08/2016 08:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/govsimplifiedcom/internet/govsimplifiedcom-govsimplified-presented-itself-as-government-agency-scammed-me-out-of-1310238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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