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Report: #598012

Complaint Review: Grand Hustle Records - Atlanta Georgia

  • Submitted:
  • Updated:
  • Reported By: Ethan — American Falls Idaho United States of America
  • Author Not Confirmed What's this?
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  • Grand Hustle Records 541 10th Street, PMB 161 Atlanta, Georgia United States of America

Grand Hustle Records Distributed by Atlantic Records Online "Memberships" for Autographs, Ringtones, Apparal & Tickets Not Received Atlanta, Georgia

*Author of original report: UPDATE: Grand Hustle issues Refund!

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I signed up and paid for a Silver Membership on their official website which entitled me to an autograph, a t-shirt and a ringtone. Since signing up, I have received no indication on how to receive these items. They didn't ask for my shirt size, which artist I wanted an autograph from, or which ringtone. The only thing it did was go thru a PayPal checkout, and I got an email with a email/password. Those creditionals are uselss since it only logs you into a WordPress account that you can't do anything with, bringing only "Insufficent privileges" pages whenever you try to edit or access your account options. They offer 3 levels of these memberships, with a gold and platinum level, each increasing with the level of merchandise you receive, not limited to tickets to Grand Hustle artist concerts as well as meet and greet sessions.


Page offering the memberships:
http://www.grandhustle.com/content/grandhustle-membership


When I triued contacting the support team mentioned in my email containging the creditionals, which was a certain "Hannah", I never received a response. So I tried emailing the address that was used to send me my creditional email and it too never responded.


Stay away from these memberships until Grand Hustle straightens things out!!

This report was posted on Ripoff Report on 04/28/2010 10:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/grand-hustle-records/atlanta-georgia-30318/grand-hustle-records-distributed-by-atlantic-records-online-memberships-for-autographs-598012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

UPDATE: Grand Hustle issues Refund!

AUTHOR: Ethan - (United States of America)

POSTED: Thursday, April 29, 2010

Just looked in my Paypal account and Grand Hustle has refunded my money. I DO NOT believe Grand Hustle are scammers, I just think they launched their memberships early and didn't expect immediate customers. Do not let this incident steer you away from buying a CD etc. because I honestly think they are legit. Hopefully they will clear this up and their memberships will work. Thanks to GH for the refund!!!

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