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Report: #491160

Complaint Review: Grant Masters Online - Internet

  • Submitted:
  • Updated:
  • Reported By: Teresa — Scottsbluff Nebraska USA
  • Author Not Confirmed What's this?
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  • Grant Masters Online www.grantmasters.com Internet United States of America

Grant Masters Online Grant Finders, Grantmasters USA Charged fees and no refund and no program, Internet

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I was trying to find a grant which would help me to open my own business when I found the grant masters website. I ordered the cd for $1.97. No where did the terms say that I would be signed up for a fee of $79.80 a month.


I waited for the cd to arrive by mail so I could investigate what the cd had and if this program could help me. I got my bank statement online and found I was overdrawn and the transaction which caused me to be so was from grant masters. I called the bank first and told them I did not authorize these charges. We ended up canceling my debit card and having to get a new one, but  could not dispute the charges as they had not been withdrawn yet and were pending transactions. I had to fight to get them to give me a temporary credit for this amount. The told me to call the company. 


I called the 800 # listed for the company on my statement and was connected to a foreign call center. They told me this was a legitimate charge. I fought with them and they finally agreed to cancel the service and that my refund would be sent to me in 7-10 business days. This was in June of 2009. I have called weekly since then. I have never received the cd package and I have not received my refund either.


The last time I called I was given a whole new story. The company tried to tell me that I had called and canceled the service and they had sent me a refund on June 9, 2009. The funny part of that story was that the charge to my bank account was not done until June 13, 2009. So somehow I was supposed to have called them 4 days before I knew about the charge and asked for a refund.


Warning to all who are thinking about using this company. They are a scam and will take your money and you will never receive the promised materials. I ordered in May 2009 and I still today have not received the cd and the bank has put the charges back into my account. I am still fighting this one and I am beginning to think I will never win. I would love to see someone stand up to these people and give us all a chance to get our money back.

This report was posted on Ripoff Report on 09/06/2009 11:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/grant-masters-online/internet/grant-masters-online-grant-finders-grantmasters-usa-charged-fees-and-no-refund-and-no-pro-491160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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