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Ripoff Report | Grant Member Review - Rancho Cucamonga, California
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Report: #430076

Complaint Review: Grant Member Services - Rancho Cucamonga California

  • Submitted:
  • Updated:
  • Reported By: orlando Florida
  • Author Confirmed What's this?
  • Why?
  • Grant Member Services 10134 6th St. M Rancho Cucamonga, California U.S.A.

Grant Member Services took $94.89 out of my checking account that cost me over 90 dollars in bank fees and they refuse to refund my money until i wait 88days Rancho Cucamonga California

*UPDATE Employee: Read terms and conditions

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co. is forcing me to wait 88days for a refund. After I explained to them I was not aware of there policy. Because I didn't read the terms completly. I was under the impression it was only an 2.95 dollar charge for a disc. Then I find out they took 94.89 out of my checking account that cost me 90 dollars in bank fees. There telling me I won't qualify for a refund until I wait the 88 days. I don't want there program there offering not today not 88 days from now. The 94.89 was all I had in the bank for my utility bill that is now unpaid as the check bounced why shopuld i be forced to it the 88 days. Brian orlando florida

Brian
orlando, Florida
U.S.A.

This report was posted on Ripoff Report on 03/02/2009 05:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/grant-member-services/rancho-cucamonga-california-91730-5748/grant-member-services-took-9489-out-of-my-checking-account-that-cost-me-over-90-dollars-430076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Read terms and conditions

AUTHOR: Grantoneday Customer Relations - (U.S.A.)

POSTED: Wednesday, April 08, 2009

Unfortunately, you must agree to terms and conditions prior to submitting your application. This form will not process unless this is done. We do require our customers to follow our refund policy before they can receive a credit to their account. This is also stated in our terms and conditions. If you would like to contact our billing department at support@grantmemberservices.com they may be able to expidite this process. For further questions or comments, please contact us directly.

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