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Ripoff Report | Grant Search Assistant Review - Internet
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Report: #1030229

Complaint Review: Grant Search Assistant - Internet

  • Submitted:
  • Updated:
  • Reported By: middletown Maryland
  • Author Confirmed What's this?
  • Why?
  • Grant Search Assistant grantwriterprofessional.com Internet U.S.A.

Grant Search Assistant I cant get my money or even cancel ripoff Internet

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I have tried to cancel and get my money back but cant seem to get any responce. The number I had has been disconnected, the e-mail address is changed but the money keeps coming out of my bank, please help.

Jay
middletown, Maryland
U.S.A.

This report was posted on Ripoff Report on 08/30/2007 01:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/grant-search-assistant/internet/grant-search-assistant-i-cant-get-my-money-or-even-cancel-ripoff-internet-1030229. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

POSTED: Monday, September 10, 2007

First of all let me offer my sincerest apologies to Jay. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. It is then also fully explained in the Terms and Conditions of the offer. The trial period is free for 14 days and we would not have charged Jay had he canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer.

Jay you may cancel your service by contacting customer service at 866-396-5718. There you will find a happy, helpful agent waiting to assist you Monday-Friday from 9 am-9 pm Eastern Time.

If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.

Sincerely,

Ryan R.

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