Complaint Review: Grantham University - Lenexa Kansas
- Grantham University 16025 W 113th Street Lenexa, Kansas USA
- Phone:
- Web: www.grantham.edu
- Category: Loans
Grantham University Changed my payment plan halfway through my Schooling! Lenexa Kansas
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Just a heads up for anyone planning on visiting Grantham University.
When I started, I had a $200 a month payment plan. I took classes, and paid my tuition back at $200 a month. This was a fantastic plan, and I loved it. It was the final nail in the coffin that eventually led me to attending Grantham as my school, because it was AFFORDABLE! I got through 2 and a half years of school like that. I made all of my payments, and never had a problem with it or the School.
When I first started, I was told I could take 6 months of "Vacation time" before I'd have to re-enroll into classes (I have the email of the chat transcript to prove it). If I didn't hit that 6 months, I could just talk to my counselor and get the next classes started again.
I ended up transferring my job location, and purchasing a new home at the same time (First time home owner). During this time, I chose to take time off. After about 4.5-5 months, I decided to start taking classes again. This is where my absolute nightmare started.
Grantham told me that I had taken over the allotted time allowed for vacation, so I would have to re-enroll. "That's weird" I thought, They told me I had 6 months, or about 28 weeks before I'd have to re-do that, but Oh well. I'll go ahead and do that.
The difference now was that they said they didn't have that payment plan anymore, and because I was re-enrolling, I'd have to adhere to these new payment plans. Now, to continue my schooling, I was told that I would have to pay off my remaining $14,000. Then to keep taking classes, I'd have to follow their new plan again, and pay for the classes as I took them. For me to keep taking them every 8 weeks, That means I'd have to pay roughly $1,500 a month!!! There is no way I could afford this, so It looks like the last 2.5 years, and about $6,000 that I had spent at Grantham would be going down the drain, and be completely useless.
This is absolutely insane to me, so I reached out to see if there was anything I could do. They told me that the student handbook had changed, and that I agreed to that change when starting a previous class? So I demanded to see the guideline that I signed saying the policy changed. Nobody has been able to show me the document I signed that states this.
While on the phone with one of their staff, he even said to me "It's pretty vague, and difficult to find". He then told me he'd call me back once he found it, but guess what... No call back! To top it off, I emailed the Deans of every department, the School president, all of the student advisors I could find, and even some of the board members everything that I went through. Not only did I NOT receive any responses, I found out yesterday that Grantham DISABLED MY SCHOOL EMAIL ACCOUNT! This is the account with all of my proof and conversations that say when I tried to re-enroll and asking for the documentation.
The best offer I received from them was to allow me to continue taking classes, but told me I wouldn't get my degree until my schooling was paid for in full, which was also not the case before with Granthams Financing program.
I cannot see why it would be so difficult to just re-instate my payment plan since I paid on time up until I figured out I was getting the run around. This school does not care for the students, and could care less that they got rid of my payment plan. I have not paid Grantham another Penny, and am refusing to do so until they agree to re-instate my payment plan.
This report was posted on Ripoff Report on 09/03/2014 10:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/grantham-university/lenexa-kansas-66219/grantham-university-changed-my-payment-plan-halfway-through-my-schooling-lenexa-kansas-1174290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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