Report: #1127633

Complaint Review: GRAY'S TAXIDERMY

  • Submitted: Sun, March 02, 2014
  • Updated: Sun, March 02, 2014
  • Reported By: BRIAN — AMARANTH Ohio
    POPANO BEACH, Florida


*Consumer Comment: NOT A SCAM

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 Gray's Taxidermy has been running a saltwater deepsea fishing scam for a long long time and every year they rip-off hundreds of unsuspecting tourists. Here is how their dishonest scam works. Evey fishing charter boat operater in the United States, Mexico and the Carribean is on commission with Gray's. When a tourist catches a fish the charter boat pirate immediately tells the fisherman that he has made a great catch and he should have this beautiful fish mounted. The tourist is pressured into making a decision right away and is told that if he wants to have a trophy made the fish needs to go on ice immediately before it starts to deteriorate. The tourist asks how much it will cost and the captain quotes a price that he fully knows is only one third of the actual cost. The fisherman is pressured into having the trophy made by being told that this is a once in a life time catch and he will never catch a fish this large again. The fisherman puts down a deposit, which he is told is half of the total cost to have the fish made into a trophy. After returning to the dock the tourist goes on his merry way and the charter boat captain throws the "trophy fish" into the nearest garbage dumpster. Several weeks after returning home the tourist will receive a very large bill from Gray's asking for far more money then the originally quoted price. When the tourist contacts Gray's he is told that the charter boat captain was only taking a lucky guess about the actual price.

This is a total lie. The captain knows exactly how much it will cost and he intentionally quotes a low price in order to get his hands on your credit card. The tourist is also informed that the deposit he made on the boat is non-refundable because they have already started working on your fish. This is another total lie. Your fish is long gone and Gray's has done absolutely no work on it what so ever. They don't have your fish and never did. They have a large wharehouse filled with fiberglass replicas of fish and once they have received more of your money they will grab one of these replicas that is approximately the same size as your fish was and start spray painting it. You either have to pay the requested price or you will loose your deposit. If you decide to send them more money to have the trophy made your financial troubles are not over. In a few months you will receive another bill for about three hundred bucks for crating charges.

This is absolutely ridiculous because the crating is nothing more then shoving the replica fish into a cardboard box and then filling it with styrofoam packing peanuts. But wait! We're not finished yet. The tourist will then receive another large bill for shipping charges. These charges will be extremely high and far more money then the actual cost. Unfortunately, unless you pay the money you will never receive your fish and you are already into this mess for well over a thousand dollars. When you finally receive your "trophy" you will soon realize that this isn't your fish at all. It is a plastic fishy that isn't even painted on the back side and is only approximately the size of the fish that you caught. The tourist is extremely angry and Gray's couldn't care less. They milk the toursist traffic and there are always more tourists out there.

This report was posted on Ripoff Report on 03/02/2014 08:48 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: Captain & his Wife - ()

This report is obviously ridiculous based on the simple fact that Brian's opening statement claims that "Evey fishing charter boat operater in the United States, Mexico and the Carribean is on commission with Gray's." Is it realistic to believe that every charter captain in all of North and Central America is willingly a part of some conglomerate scam associated with one company? My husband is a charter captain and has had a few customers express an interest in mounting a prize catch... or even just mounting a small shark for their kid as a memorable souvinier. This report seems to be more targeted at charter captains, rather than Gray's. Either way, we (and our customers, who are our returning customers year after year) have only had positive experiences with Gray's Taxidermy. Its unfortunate that Brian has a bad experience with a bad captain, and I admit there are always a few rotten eggs in any bunch. But as it pertains to his claim against Gray's (and the charter industry as a whole), the reality is that Gray's does not provide sufficient referral commission to make it worth any Captains effort to "scam" or "force" a customer into purchasing a mount from an irresponsible company, and risk losing the referral or repeat charter business.

Any average person with reasonable intelligence, or in the very least, an informative and professional captain, should know that a mount is not the REAL fish. It is a "likeness." And yes, mounts are expensive, but then again, you can't get a mount at Family Dollar and anything worth paying for should be made to last through the years as a keepsake- ie. the purpose of a mount. The process is as follows: If a customer wants to get a mount, the captain will get the measurements of the fish (and then release it back into the water or filet it for the family to take home.) He will send in the measurements, type of fish caught, and a signed order form (signed by the customer) reflecting the total price. My husband was given by Gray's a comprehensive package of information, including price sheets and Gray's direct contact info that is to be provided to the customer. If its a custom order or price can not be determined, the customer should contact Gray's directly to place the order directly through them. 

Shame on anyone who does not have the backbone or foresight to look out for their own interests enough to make a phone call prior to placing an order of an unknown sum. As mentioned before, the referral commission that a captain would receive is not worth loyalty to a scam company. The service is meant to be used as a way to add value to the experience and to meet a particular need of the consumer. No one is forced into anything, and the customer does in fact get a nice product. We have heard no complaints, and my husband is a 100% ethical Captain, with at least 80% of his business being repeat or referral.

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