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Report: #580940

Complaint Review: Great clips edina - edina Minnesota

  • Submitted:
  • Updated:
  • Reported By: Bsaluki70 — edina Minnesota United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Great clips edina 5125 Gus Young Lane edina, Minnesota United States of America

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after we had a haircut at great clips, just after we got in the car heard an ad for what we thought was a free haircut flash foward to we i next needed a hair and i found out it was for only half off I am not questioning we were wrong on the haircut but how i was treated by the worker after i found out it wasnt free it was 7.99. She was being veryrude also snotty about it could've been a little nicer for a simple misunderstanding; wouldnt let me leave she held me there for 30 minutes, and There was A other customer there. She was treating me like a criminal when it was my dads fault!!! So 15 minutes pass by after I told her she could have my tip after I talked to another worker I told her my dad would pay the 7.99. Great clips SHOULD change their practices about the cost of haircut misunderstandings.

This report was posted on Ripoff Report on 03/14/2010 07:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/great-clips-edina/edina-minnesota-55436/great-clips-edina-abusive-worker-held-me-hostage-for-simple-misunderstanding-edina-minne-580940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
2Author
4Consumer
0Employee/Owner

#6 UPDATE Employee

prices

AUTHOR: ash123 - (United States of America)

POSTED: Sunday, May 01, 2011

great clips haircuts are only $14..that is not that expensive! Go to a full service salon you will pay $60 stop bitching

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#5 Consumer Comment

"Misunderstanding"

AUTHOR: Melinda - (United States of America)

POSTED: Sunday, May 02, 2010

First, why would a haircut just be free? That doesn't even make sense. Second, why would they let you leave until your service had been paid for? It is perfectly reasonable for them to have you wait there until your father came to get you and could pay. What do you suggest they change their policy to? Should they let people come in, claim that they thought their service would be free, and then just leave? That sounds like a terrible business practice.

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#4 Consumer Comment

Confused..

AUTHOR: Robert - (U.S.A.)

POSTED: Wednesday, March 17, 2010

After your original report, your two updates only make this more confusing.


We have no idea when you went in, when your dad went in.  Is this now on different days?  Still can't figure out why you were held "hostage", unless it had something to do with you not paying for a haircut.  Then still have no idea why you are blaming them for something you at one point admit is your dads's fault.

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#3 Author of original report

Great clips exeripence

AUTHOR: Bsaluki70 - (United States of America)

POSTED: Wednesday, March 17, 2010
So my dad went in there to pay the haircut the day before AND two workers that were there gave a very BS story to what I told above they claimed that I couldnt leave because I had to wait for my dad which the real reason is they couldnt let me leave without paying just for a misunderstanding about the coupon. never will go back to that great clips location.
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#2 Author of original report

update

AUTHOR: Bsaluki70 - (United States of America)

POSTED: Monday, March 15, 2010
I am blaming the worker for her immatureish behavior
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#1 Consumer Comment

SO

AUTHOR: Stacey - (U.S.A.)

POSTED: Sunday, March 14, 2010

Who are you blaming Great Clips or your Dad?? You seem to switch on that matter

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