Complaint Review: Great Fun /Shoppers Advantage - Nationwide
- Great Fun /Shoppers Advantage PO Box 1029 Trumbull, CT 06611 Nationwide U.S.A.
- Phone: 877-488 9480
- Web:
- Category: Internet Fraud
Great Fun /Shoppers Advantage CREDIT CARD FRAUD. Somebody needs to stop them. SIX unauthorized charges, unkept promises to remove my info from system. Fighting for 2 weeks. Trumbull, Connecticut Internet
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On October 1, 2007 I noticed two charges of $9.99 each on my online credit card statement. One for "Great Fun", the other for "Shoppers Advantage". I have never heard of these people, I don't know what they do, nor do I want to know what they do, and I certainly did NOT sign up for anything they have to offer.
I called their customer service number on October 2. After much arguing, (they were saying that I signed up for it in March and I should have gotten a membership packet, and kept asking for my membership number, and kept telling me that the number was located on my membership card, (which I did not have one- ever). I finally thought I convinced them to remove the charges, and they assured me that the charges would be credited back to my account, and yes, they would remove my name from the system.
I checked my credit card statement today, and found FOUR additional charges. Two for $9.99 each on October 19 and another $9.99 on October 23, and yet another for $9.99 on October 25. The charges on October 1 had not been removed. So now I have nearly $60 in unauthorized charges on my credit card.
I called the again. First I spoke with Rose, who could not understand the spelling of my name. I asked to speak to her supervisor. I was on hold for a good 7 minutes. Then a Mr. Aaron Williams answered. He said he was a supervisor. Again, I had to spell my name numerous times before he got it, then he pretended that I had a bad cell phone connection, but suddenly the connection got better when I told him that I was calling on a land line.
So Aaron promised me that he was removing all of the charges as we were speaking. I told him to purge all of my information from their system. He assured me that he would. I had to ask for a cancellation number, which he did give me. He told me that charges would show up as credits to my account within 15 days.
I am skeptical that this will happen. I was told the first time I called that the charges would be removed, but they ended up charging me four more times.
I don't know how they got my information; I did not sign up or register for any such service. I did not receive this "membership packet" they were insisting that I got.
It seems that I am not alone in this identity theft, and I think some type of class action needs to be initiated against this company.
Levy M. XXXXXXXXX
Washington, District of Columbia
U.S.A.
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This report was posted on Ripoff Report on 10/30/2007 02:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/great-fun-shoppers-advantage/nationwide/great-fun-shoppers-advantage-credit-card-fraud-somebody-needs-to-stop-them-six-unauth-281944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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