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Report: #274116

Complaint Review: Great Fun - Tlggreat Fun - TLG Family Fun Saver - Todays Escapes - Internet

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  • Reported By: Mesa Arizona
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  • Great Fun - Tlggreat Fun - TLG Family Fun Saver - Todays Escapes Internet U.S.A.

Great Fun - Tlggreat Fun - TLG Family Fun Saver - Todays Escapes I found an unauthorized charge to my checking account Internet

*Author of original report: Great fun SCAM!!

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My husband checked our account activity last night on our checking account and asked me if I knew what this charge for 11.99 was. I tried to think... I knew I didn't make any purchases so I looked at the posting (it's still pending) and got the phone # of the company (1-800-242-7771) and called right away. It was of course after business hours so I called the bank and they said it would be best to wait until it posts. That doesn't make too much sense to me because if I called and said I didn't authorize the payment I would think they would want to stop it before they clear it and then have to turn around and refund me the money. I called the 800 number but got nowhere today. They had absolutely NO customer representatives there. They did have an answering service with an annoying lady who asked me my account number. Uhhh... I don't have one because I DON'T HAVE A STUPID ACCOUNT!!! So I guess we wait and see if they try it again.

Bevin
Mesa, Arizona
U.S.A.

This report was posted on Ripoff Report on 09/11/2007 10:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/great-fun-tlggreat-fun-tlg-family-fun-saver-todays-escapes/internet/great-fun-tlggreat-fun-tlg-family-fun-saver-todays-escapes-i-found-an-unauthorized-c-274116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Great fun SCAM!!

AUTHOR: Bevi476 - (U.S.A.)

POSTED: Wednesday, September 12, 2007

After the hassle of everything so far, the charge had posted. I called the bank immediately and found out they had been charging us since June. We never got any services from this company or any paperwork with account information either. The bank did a 3-way call with the company and I. I got disconnected after a few minutes on hold. I called the bank back and they were going to try it again but for fear of the same thing happening I told them I would call myself. I got an incompetent moron on the other end who was less than no help at all and told me my account was canceled and I would receive a refund for 2 months but would have to mail my request for the other 2 months in writing to their address. I called the bank back. I asked to get them blocked from my account and they said they would charge me a 25.00 fee for a stop payment which is not fair because we never authorized them in the first place! They advised me to file an actual claim against the company. Here we go again! We finally got the 3-way call with the bank, the company and me and I said that I have not received any services from them, no statements, just money missing from my account.

The guy on the phone said that my husband had accepted the charge when he bought a CD from COLUMBIAHOUSE! Great fun offered us an extra 10% off and other "amazing" stuff if we signed up and paid their monthly fee. Now how does that make sense??? 10% off a 15.00 CD for the price of an 11.99/Mo. membership charge? I don't think so! I'm sure that's not the only company doing shady stuff like that! It took the lady at the bank on the phone with me and the company to get anything done. They offered to send me the incentives and discounts and stuff I never received from them and I said I don't want your stuff I want a full refund of everything and I want this canceled! He finally gave me a cancellation confirmation # and said I would receive ALL the money back that they charged me within 10-15 business days. Again... We'll see!

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