Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1173072

Complaint Review: Great Value Vacations aka Sceptre Tours - Rockville Centre New York

  • Submitted:
  • Updated:
  • Reported By: Al Czar — Kent Ohio
  • Author Not Confirmed What's this?
  • Why?
  • Great Value Vacations aka Sceptre Tours 486 Sunrise Hwy, Suite 200 Rockville Centre, New York USA

Great Value Vacations aka Sceptre Tours Sceptre Tours, Dan Dooley Vacations, Aer Lingus, Global Consolidated Services) Misrepresentation of company, misrepresentation of product price, misrepresentation of reviews Rockville Centre New York

*Consumer Comment: Was your issue resolved?

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Great Value Vacations, (aka Sceptre Tours,  Dan Dooley Vacations, Aer Lingus, Global Consolidated Services) has been misrepresenting its services to consumers for years. The list of complaints are endless and the business does not disclose it’s affiliation with it’s others arms in fear of ruining their reputation.  Hidden fees and costs pop up, vacation bundle values are misrepresented by hundreds of dollars, and employees use several different aliases and job titles. The company has no set policies and they flip flop their position depending on if you have actually made a booking with them. Once the booking has been made they turn against you and there is no customer support or service, especially in the consumers interest. They violate common Consumer Protection Act provisions as well as having been fined by the Department of Justice for said practices that they continue to employ in their misrepresentation of fees and services.

 

I was forced into dates that did not work for me or my traveling partner and was told I had to make a decision now or not have options at a later date. I was cornered and strong arm pressured on the phone to add additional days to the package and was lied to about the price of the package that was advertised for. $1399 per person Groupon vouchers($2798) became $3558.48 which is $760.48 over the advertised price!

 

I have no trust left in this company because they were not transparent about who they are, they misrepresent their reputation and identity and hide behind all the names which they do business in.  I do not desire to travel with a company that also cannot define their policies and manipulates it’s customers and strong arms them into paying additional fees and rushes to get the sale, at which point the customer no longer has any rights. A full refund of entire travel expense for the trip scheduled for November 2014 is the only acceptable outcome.

 

This report was posted on Ripoff Report on 08/28/2014 07:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/great-value-vacations-aka-sceptre-tours/rockville-centre-new-york-11570/great-value-vacations-aka-sceptre-tours-sceptre-tours-dan-dooley-vacations-aer-lingus-1173072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

Was your issue resolved?

AUTHOR: Kurious Traveler - ()

POSTED: Friday, January 02, 2015

 Did the company resolve your issue?

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now