Complaint Review: Greenville Buick GMC - Greenville Texas
- Greenville Buick GMC 5122 Interstate 30 Greenville, Texas United States of America
- Phone: (866)257-5077
- Web: www.greenvillepontiacbuickgmc.net
- Category: Auto Dealers
Greenville Buick GMC Horrible customer service Greenville, Texas
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CAR WASN'T safe to drive away from the dealer!!!!!!
Worst customer service I have ever received at a new car dealership. Purchased a used vehicle with 16,000 miles, contacted the dealer and said I was interested in a vehicle, they said the vehicle was there, drove 2 hours, vehicle wasnt there, waited 30 minutes and the salesman showed up with it. I test drove it and was worried about running out of gas, was BELOW E. Bought the vehicle, was DELIVERED with still no fuel, engine light on and SERVICE ENGINE SOON LIGHT ON, and LOW TIRE pressure in the right rear, also told that they would mail me the extra key if I purchased the vehicle. Mentioned the low tire pressure to the saleman and he put air in the right rear tire. I purchased the vehicle and left the dealer, I got 20 miles away and a warning light came on informing that the right rear tire had ZERO air in it. I drove another hour and a half home slowly on a run flat tire. I contacted the GM of the dealer, Mark the next day and told him I had a car sitting my driveway that couldnt even be driven because there was a 2-3 inch gash out of the right rear tire, plus the rest of the stuff I mentioned above. I was told that there was nothing they would do (not even a deal on a tire) and was told there was no extra key. WAY TO GO GREENVILLE BUICK GMC worst service the area. I did take pictures of the warning lights and the tire if interested.
This report was posted on Ripoff Report on 10/14/2011 02:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/greenville-buick-gmc/greenville-texas-75402/greenville-buick-gmc-horrible-customer-service-greenville-texas-788865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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