Gregory Bryant & Associates - Answer Service Forged check stole funds stole return Jacksonville Florida

We have reviewed the rebuttal from Gregory Bryant & Associates to the compaint posted. We are not suprised at their comments.

1. At no time dealing with this company have they acted in good faith, other than finally refunding our money, or in a manner which would indicate their claims of being a solid and legitimate business. There is no person available at any of their purported 4 large locations around the United States to speak with customers.

2. We both repeatedly informed the company that two order were never placed - again, two orders were never placed. Neither were two orders ever received. We have a confirmation email fro the company (the last direct contact received from the company util the check was sent) confirming the receipt of our correction email.

3. They FORGED a check and placed it against our account for the fake second order they claim was made. AT NO TIME was the second check numer EVER provided to this company. It was forged and the money was stolen, plain and simple.

4. They do not charge for their product as advertised in their own emails, in two separate installments. They expect payment of all funds up front. They do not take VISA - another indication that they are not a large, legitimate business as claimed.

5. It took over two months to receive a refund from this company, whcih in and of itself is against the law. This was after nearly daily contact via email, fax, voice mail and phone contact with Thomas and/or Mike at Answer Service. We were first told it would be processed in their Chicago location. When the check arrived, it was an official check issued by a Florida credit union (not a gregory Bryant & Assoicates business check), mailed from Florida, and they stated in the brief enclosure letter that it had been delayed due to computer problems in their California branch. The business is registered in Florida, the product was shipped and returned to Florida, the check was issued and mailed from Florida.

6. The Better Buisness Bureau has had 29 closed complaints filed against this company since November 2003, some of which were never responded to. In fact, the Better Buisness Bureau notified us that no response from Gregory Bryant & Assoicates was received on our complaint as well. This is not the track record of a legitimate company.

7. They sell envelope-stuffing schemes (which can get unsuspecting customers in trouble with the US Postal Service for fraud), among other things, with their varoius spam emails sent under various company names - GBA Financing, Baller Court Entertainments, Trinity Food Foundation, just to name a few.

Research shows these people have been spamming for years and have had numerous different accounts with excite and AOL. If each person who not only receives an email from these people, but also those who get caught up in their scam, would file complaints with the Jacksonville Sherrif's Department, Better Buisness Bureau, Internet Fraud Complaint Center (IFCC), Federal Trade Commission (FTC), City of Jacksonville, Attorney General's Office for the State of Florida, National Fraud Center, their ISP and any other entity who might track such complaint, someone might finally put an end to their schemes.

This company can put all the claims out on the internet they like - we and the authorities to whom we have complained know the truth.

Hello,

We have been made aware of this FALSE information being posted about our company Gregory Bryant & Associates, Inc. A Legitimate Company with very happy and even more satisfied clients and customers.

This was recently brought to our attention by one of our many existing customer & Client who have purchased products & services from our company for many years.

We have read this FALSE information from Andrea
Compton located in Tigard Oregan who apparently is reporting false information and was not the person who ordered directly according to researched information.

She stated that they did not place (2) orders. After reseaching this information in full we have found on file (2) orders placed and shipped to Dean Sanchez address. She also states that only
one order was recieved when in fact the systen shows (2) and no return or insuffient address for the product shipped. She was made
ware of this information giving by the ordering department that their were (2) orders placed and shipped.

My Dean Sanchez and Andrea Compton was given a return authorization number to return the product(s) of which ONLY one was returned and they apparently kept they other and we still have never recovered that product from them.

However a refund in the amount of $99.44 was issued to Mr Dean Sanchez and was recieved.

There is nothing fraudulant what so ever about our company product or services because they have recieved BOTH products but only return one of the products. Again we will Never get involved
with anything of such. That is why we keep many more happy clients & customers nor did we have any problem RESPONDING to this letter.
We are a REAL Company And Run A LEGITIMATE Operation and will continue to try and keep our customers happy and provide good customer service as a growing corporation and have been in contact with other parties about this false posting.

Thank you,

Gregory Byant & Associates, Inc
President