Complaint Review: Grifaldo Properties - Jacksonville North Carolina
- Grifaldo Properties Jacksonville , North Carolina USA
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- Category: Real Estate Services
Grifaldo Properties Jacksonville North Carolina
*REBUTTAL Owner of company: Move out response
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Grifaldo properties seemed great initially. It wasn't until a few months into my lease I discovered that this would be the absolute worst rental experience I have had. This company conducted 4 home inspections within a year, despite no negative feedback from previous inspections. Approximately 60 days prior to my moveout the home was placed back on the market, and this company began showing the property without making any notification to me. I returned from church on a Sunday to a living room full of people, and the real estate agent literally asked me if I needed help with something. As I was preparing to move out Christina came to my home to conduct a pre moveout inspection and have me specific guidanace in order to receive my deposit back. I completed all required tasks, to include scrubbing the walls, and I was still charged my entire deposit, for repairs. The repairs coincidently equaled exactly what my deposit was. Please do yourself a favor and don't get involved with this company.
This report was posted on Ripoff Report on 12/11/2016 04:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/grifaldo-properties/jacksonville-north-carolina-28540/grifaldo-properties-jacksonville-north-carolina-1342539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Move out response
AUTHOR: Grifaldo Properties - (USA)
SUBMITTED: Thursday, December 15, 2016
I am sorry you were not happy with your move out process. If you could provide the name of the lease holder or the property that you rented we could better help you. However I would like to address some of the comments you have made.
Inspections were addressed and agreed to in your lease that they would most certainly happen during your stay. We complete inspections every 6 months unless there are issues that come up that require us to inspect damage that has happened to the home. As far as showings go, it is stated in your lease that 60 days prior to move out, we start marketing and showing the home. We do call and text all tenants before showings. We do not just show homes without notice. All this is outlined in the lease and is signed and agreed to by all tenants prior to move in.
As far as move-out, our inspector is a male and his name is not Christina. Christina does not complete inspections, this is done by our male inspector. We have never completed a pre-move out inspection with any tenant on any home. We go over the written lease with the tenants that explains the move-out process but we DO NOT offer complete PRE move-out inspections.
As far as charges, you are provided with an itemized list of damages that you would have caused to the home and that is what you would have been charged for as well as any unpaid rent or invoices or late fees.
I’d love to talk with you more about the process, so please feel free to call our office. Make sure to have the address and lease holders information so we can better assist you.


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