Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #578854

Complaint Review: Griffin Auto Repair - San Diego California

  • Submitted:
  • Updated:
  • Reported By: Max — San Diego California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Griffin Auto Repair 1542 State Street, San Diego, CA 92101 San Diego, California United States of America

Griffin Auto Repair Griffin's Auto Repair Mercedes Auto Repair BMW Auto Service VW Car Mechanic San Diego, California

*REBUTTAL Owner of company: We believe this report to be a hoax

*REBUTTAL Owner of company: Thunder SEO

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
When I dropped off my car at Griffin's Auto Repair in San Diego the interior was spotless. When I got the car back the interior looked like a bum had sat on both my front seats. I complained to have them fix it, they sprayed some type of cleaner on my leather seats and cleaned it up real well.

The next week I noticed the leather was now cracking from the strong leather cleaner they must have used. Now my vehicle is a 2009 Mercedes and European Cars are known to have the thickest and best leather grade in car manufacturing. When I called back they agreed to examine my vehicle. I showed up and they gave me the cold shoulder and made me wait for an hour. After an hour passed by the gentlemen takes a look at my car and states it was like that when he got it and he claims to have forgotten the whole ordeal about how he cleaned my car after my first complaint.

Next time I suggest better go to the dealer, spend a little more an not have worries in the back of your mind.
? I went online and googled this company to find out have many bad reviews on Google Maps.

They recently hired an SEO under the name Thunder SEO in San Diego to cover their tracks. If you are looking on a review on an SEO Company in San Diego, DO NOT TAKE YOUR BUSINESS TO THUNDER SEO. These creeps try and hide the negative reviews with fake ones. If you look at http://d36.demandforced3.com/g/index.jsp?id=106033&i=1101 this is where they posted their fake reviews. Come on now 3 reviews in the same day, that's impossible in the automotive repair, just look at other auto repair shops and they don't have this type of pattern. Prior to his the company seldomly received any reviews until they had bad ones. SEO Companies that support businesses by trying to hide reviews should be looked down upon, why surround your business to help a shady business. That is why I would not recommend both these companies.

Thunder SEO San Diego the WORST SEO COMPANY IN SAN DIEGO
3047 University Avenue, Suite 208
San Diego, CA 92104
http://thunderseo.com/

Griffin Auto Repair the WORST AUTO REPAIR SHOP IN SAN DIEGO
1542 State Street
San Diego, CA 92101

(619) 234-7991
?
http://griffinsautorepair.com/

This report was posted on Ripoff Report on 03/05/2010 05:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/griffin-auto-repair/san-diego-california-92101/griffin-auto-repair-griffins-auto-repair-mercedes-auto-repair-bmw-auto-service-vw-car-mec-578854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
2Employee/Owner

#2 REBUTTAL Owner of company

We believe this report to be a hoax

AUTHOR: Griffins - (United States of America)

POSTED: Monday, March 08, 2010

We believe this report to be a hoax.  We have checked our service records and there is no record of Griffin's Automotive Repair doing any work on any 2009 Mercedes at any time.  This would be very unusual for a car this new to be brought to us for service.  Any 2009 Mercedes would still be under full factory warranty and any repairs would be performed free of charge at the Mercedes dealer.  We would request the original author to provide an invoice number of the service that was allegedly performed at our facility.


We take great pride in our reputation at Griffin's Automotive Repair and are very proud of our reviews.  To our knowledge, there are no fake reviews for us on any reputational website.  Every review we have seen is from a customer of ours.  You can see some of our reviews here:


http://www.yelp.com/biz/griffins-auto-repair-san-diego


We also take great pride in keeping customer's vehicles clean while at our facility.  We do our best to keep them clean.  On the rare occasion that we do make a spot on the interior, we use nothing but organic, gentle cleaners both for the environment and for the care of customer's vehicles.


We also pride ourselves in customer service and would never give a customer a "cold shoulder" as stated in the original report.  Any customer can bring any concern to us and it will be handled promptly and professionally.

Respond to this report!
What's this?

#1 REBUTTAL Owner of company

Thunder SEO

AUTHOR: Max Thomas - (United States of America)

POSTED: Saturday, March 06, 2010

I am Max Thomas (no relation to the "Max" who left the review) and am the Founder and President of Thunder SEO. We pride ourselves on "white hat" and quality SEO so I find that the claims made in Max's report should be addressed. 


I've outlined them below:

1) Claim: "They recently hired an SEO under the name Thunder SEO"; 
Thunder: Thunder SEO has not worked with Griffin's Auto Repair since June 2009.

2) Claim: "These creeps try and hide the negative reviews with fake ones...look at http://d36.demandforced3.com/g/index.jsp?id=106033&i=1101 this is where they posted their fake reviews. Come on now 3 reviews in the same day, that's impossible"; 
Thunder: These reviews were all made in January 2010, 6 months since we have worked with Griffin's Auto Repair. Whether or not they are "fake", we have no knowledge.

3) Claim: " SEO Companies that support businesses by trying to hide reviews should be looked down upon, why surround your business to help a shady business"; 
Thunder: We agree 100%. 

We pride ourselves on our SEO and social media work for clients. We have many positive reviews on other sites like Google and Yelp. Please see the link to our profiles below for more information.


http://maps.google.com/maps/place?cid=12953859169690793348&q=thunder+seo+san+diego&hl=en

Also, please feel free to contact me directly at Thunder SEO (800 819 6894 / max [@] thunderseo.com) to discuss any concerns or if you have questions regarding this report.

Thank you for your time.
Respectfully,
Max Thomas


Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now