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Report: #1466944

Complaint Review: Grove Stars Moving - Hollywood FL

  • Submitted: Thu, November 08, 2018
  • Updated: Thu, November 08, 2018
  • Reported By: willie — Chattanooga TN United States
  • Grove Stars Moving
    4811 Pembroke Rd
    Hollywood, FL
    United States

Grove Stars Moving, Grove Stars Moving, Worst move I have ever experienced!!! Hollywood FL Florida

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I have moved 7 times with professional movers . All I can say is this company is definitely not that! They are very unprofessional, I was rudely spoken to by the quality assurance guy Todd and Bobby was great before the move but once the move started it all went down hill . I moved from Kentucky to Texas and was originally told my stuff would be delivered 3-7 days, I still have yet to receive my furniture. Every time I speak to them I am given a different timeframe. Not only that but don't believe a word they tell you on the cost .

I was originally quoted $3952 for the move and after they packed the truck that they couldn't fit all of my stuff on and I had to leave behind because they also had someone else's stuff on the truck, my cost went up to $7700!!! I completely regret not going with a more established and larger moving company because Grovestars is nothing but scammers. I just pray that my stuff is not completely ruined once I receive it. Especially since I was informed after the fact that once it was taken back to the warehouse they were going to be loading it onto another truck.

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