Complaint Review: Gryphon Holdings - New York City New York
- Gryphon Holdings 67 Wall St Fl 22 New York City, New York U.S.A.
- Phone: 718-370-2883
- Web:
- Category: Financial Services
Gryphon Holdings BAIT and SWITCH, deceptive offer, no small print explaining illicit billing New York City New York
*Consumer Comment: Response on Behalf of Gryphon Holdings, Inc.
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I was promised a "rare invitation to a private deal normally reserved only to family and well connected clientele" "for the first 100, we can offer it to a select few of our readers."
The service was called "Pledge of Honor" the offer was for :
Once this offer is closed it's closed forever. Since this a premium service I have changed the $5,000 deposit just for administrative fees for the first 100 to join. I'm giving the services away at $49 administrative and this is for "Lifetime Membership".
Reasonably, I think, I believed that the offer was for $49. If I was not one of the first 100, the deal was closed.
I took the offer the day it was sent to me on 6/23/2008. On 6/24/2008 I was sent a request to activate the account and acknowledge that I was paying $999.00!!!!!
I called the company to decline the offer at that price and like so many others who have posted here was told "no refunds".
I called my credit card company and was told the item was charged and pending at $999.00. I instructed them that when it posted to my account I would be challenging the charge.
I filed a complaint with the BBB of NYC. I also filed a complaint with the SEC.
I called Gryphon and spoke with EVA, she again told me politely that I was wrong and that the company policy prevented refunds. I told her I would not activate the account by signing the form sent to me requesting my signature. She transferred me to a man. This man refused to give me his name. Then he said his name was "John". Then he told me I was dumb and my emails requesting to decline the offer I did not agree to were dumb. Then he said " look F@$% FACE don't ever call back here again"
To my surprise after "John" hung-up the phone on me "Eva" called me back. She politely explained that "John" was one of their traders. She said I had another account with Grypon. I requested that all my accounts be closed and that the $999.00 charge on my credit card be reversed. "Eva" said that she would do that. "Eva" informed me that Gryphon Financial was not under the review of the SEC ( how can a company have traders, request 20% profit sharing on trades, and not be under the review of the SEC?) Then "Eva" hungup on me.
I'm skeptical that "Eva" will complie with my request. Especially after reading other customers reviews on this site.
I would appreciate all and any advice from other "customers" of this company.
TB
Truckee, California
U.S.A.
This report was posted on Ripoff Report on 06/25/2008 12:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gryphon-holdings/new-york-city-new-york/gryphon-holdings-bait-and-switch-deceptive-offer-no-small-print-explaining-illicit-billi-344109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Response on Behalf of Gryphon Holdings, Inc.
AUTHOR: Adorno & Yoss Llp - (U.S.A.)
SUBMITTED: Thursday, September 18, 2008
This response is being posted by Adorno & Yoss LLP, counsel to Gryphon Holdings, Inc. d/b/a Gryphon Financial (Gryphon). We have been requested by Gryphon to respond to the false and defamatory statements posted in Report No. 344109.
Tbaldwin claims he believed he was purchasing the Pledge of Honor Service for $49.00 when, in fact, he was charged $999.00 for the service. The e-mail offered to this individual clearly stated, I have changed the $5,000 deposit just for administrative fees for the first 100 to join. I'm giving the services away at $49 administrative. Tbaldwin claims that he believed that if he was not one of the first 100 customers to join, then the deal was closed.
As with all of the services offered by Gryphon, Tbaldwin was required to click a dropdown box to select Pledge of Honor and enroll in the service. The dropdown box contains the name of the service, as well as the price. In addition, Tbaldwin would have had to agree to Gryphon's terms and conditions, specifically detailed on the website. Accordingly, there is no basis for him to claim that he should have only been charged $49.00 for the service. Since he was not one of the first 100 people to enroll in the service at the time the special was offered, the service was offered to him at $999.00. Tbaldwin would have seen this price in the dropdown box.
In response to Tbaldwin's other allegations, Gryphon maintains that its employees would never speak to a customer in the unprofessional manner as described by Tbaldwin. Furthermore, Gryphon is an educational service, not an investment advisor and does not conduct stock trades for its customers. Gryphon clearly states on its website: [a]ctive trading is not for everyone; please speak to your investment advisor before determining the suitability of GryphonFinancial.net educational services for your objectives and risk tolerance.
Gryphon has authorized Adorno & Yoss LLP to initiate any and all actions as may be necessary to prevent defamatory statements from being posted about its company on the Internet and will do so in the appropriate judicial forum, not on the Internet through an anonymous name.


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