Guaranty Bank & Trust, N.A., Longview Misinformation result in financial difficulties; and bank staffed with disreputable senior executives Longview Texas

Wade White, vice president of Guaranty Bank and Trust in Longview, Texas, stated on August 26, 2015 that the reason for blocking my card was that he had read that Sweden and Germany were at the top of a list of countries suffering from debit card fraud. When this proved to be untrue, Mr. Ryan Hamilton, president of the same Bank, stated  that Mr. White's concerns in this way were irrelevant and went on to fabricate a new version, i.e. that it had always been the policy of Guaranty to limit cards used abroad to short periods. Now in his rebuttal, this anonymous person, in all likelihood Mr. Hamilton, states that it is neither of the forementioned but instead a matter of the bank being able to do whatever it feels like  - no reason, no policy, just on a whim.

 2. This anonymous person also glibly states that Guaranty Bank has been very fair and given me ample time to withdraw my assets and find another financial institution for investment. Imagine being thousands of miles away in a foreign country and after more than 11 months into your investment period and then quite suddenly being told that the bank is cutting off access to your assets for the remaining 12 months or so using a series of bogus reasons as an excuse for this action and if that doesn't suit you, go and find another bank. In the first place you cannot just go into a foreign bank and invest. It is very complicated. To reinvest in CDs in my hometown would require my physical presence there. I have reviewed the CD interest rates in Longview and have ascertain that I would incur a financial loss as the current CD interest rates there would be about half of what I am getting at Guaranty. I explained this to Mr. Hamilton by e-mail and inquired if Guaranty would compensate me for my loss in interest and the expense of a round-trip Europe - Longview TX. I have not received a response.

In summing up, the two forementioned bank senior executives at Guaranty Bank and Trust in Longview TX appear to be unscrupulous as well as morally and ethically bankrupt and by their words and deeds tarnish the reputation of their bank.

Your first problem is that you seem to think that a bank must have a good reason to cancel your card.  The fact is that they actually don't need any reason at all.   Your second problem, which is related to your first, is that they gave you from 8/26 to 10/16 to take care of your finances to move your money to another bank.   But instead of using that time to do that, you used that time to try to force them to keep your account open.

So while inconveinient that this happened, if you were left "financially cut off" your actions(or lack there of) are a major reason why.

Since you haven't given us an entire report of how bad off you are over a month after they supposedly cut off your account.  Can we figure that you got your money into another bank?  If that is the case, just imagine how much simpler your life would have been if you did this back in August when they first told you of this.  Or is this more of a case where even though you don't have access you actually aren't really having issues because you have other funds.

The issue is that those are HUMAN BEINGS!! Your need to be "right" is what has caused you this issue. YOU escalated the situation and instigated confrontation by intentionaly misreading the communication you received. You tell us this in your own post so dont bother trying to skirt it. Have you forgotten that there are MANY different people out there and that maybe they dont appreciate YOUR attitude? Its a bank which means a BUSINESS. Meaning that they DO NOT have to accomidate you at all if they chose not to. Maybe its your self-entitlment or that massive streak of self-important that blinds you. More often then not people like yourself tend to ignore reality due to ego issues. The point is this....What are you going to do? If you pissed them off then why would you expect professionalism from them? They can hold up your money. Make it disappear completly. Make it so it looks like YOU are attempting bank fraud. They can cover up,obfuscate, and delete and there isnt anything you can do about it.  Emails can be faked, photoshopped and fabricated. 

You took their restrictions personally forgetting its a giant automated computerized machine. Safeguards are automatically built in to protect against fraud. Its not you who has to eat the costs of fruad, they do. So when your card is used outside of its "home" area its blocked and flagged. As with any card company they ask for info when you travel because yet again its not YOU who has to eat the billions of currency in fruad. They do. Cards are NOT money, they are a credit against supposed funds. You took for granted the inter connectivity that the US has in its credit/debit system. There is a lot more people hence a lot more fraud. Lots of different countries and regulations. So when you were informed that there were going to be card restrictions, you took it as an attack against you. Never stopping to think that there may be info you dont have. No you attempted to fight a battle with outdated ammo and attempted to justify your actions with said info. Dont you think they get a daily fraud report? That they dont have weekly breakdown of fruad reported? Are you so egotistical to think that YOU know better then the people who do have to pay for the fruad? Evidently by your own post you think you do. So while YOU chose to instigate confrontation you never stopped to think. 

You needed to be right, so you get to deal with the backlash. These are human beings with their own feelings and emotions and you have discounted them. You are under the misimpression that the customer is always right. Maybe back before the invention of the telephone that was true but its not true now and hasnt been for a very very long time. They are not your servants neither are they your slaves. You do not haver the right to treat them any less then you would demand to be treated. You do not have the right to attack them personally for something outside of their control. Maybe they should confiscate your money and make it disappear. Perhaps that would get through all that self entitlment and allow you to see your mistakes.

I understand the need to use a card but you cant expect that every country you visit is going to allow you to use your card. Cash is king. Physical currency would ensure practically zero problems. So the issue that would have been easily solved by going to a ATM or to the bank  and getting some physical currency is escalated by you. YOU went off like a spoiled selfentitled american. YOU wanted your way and you were going to be damned if you made any compromise. So deal with it. If they take that money its wrong of them. But you have to ask yourself this. Would there have been any issue if YOU  had been less of a selfimportant selfentitled ****?