GWC Warranty Corporation GWC, Warranty, Insurance, false advertisement, poor coverage, no support, claim denied Wilkes Barre Pennsylvania

I spoke to RICHARD an agent working for GWC warranty on 9/4/2013 and asked him before adding it to my car if upgrading the suspension on my car would void my warranty or cause any issues.Richard kindly said no it would not be an issue.

I have since added it to my car. I called GWC again on 9/30 and asked SAM if I added a BOV (blow of valve) to my car if it would cause any warranty issues. He explained to me if it is properly installed there would be no issues. I added it to my car because I like the sound it makes and doing this time my car had 3 warranty repairs approved from AC to OIL leaks with no issues.

I took my car in for smoke coming from the exhaust to BMW and they advised me that the Turbo on the car needs to be replaced. To get a second opinion I took it to the shop that did all the work on my car from the GWC warranty repairs to the install of the suspension and BOV. They looked at the car and said the same thing that the TURBO needs to be replaced. They contacted GWC to file the warranty claim.

GWC responded 3 days later stating the my warranty is completely VOID do to the SUSPENSION and BOV upgrade. They stated that my car is no longer covered because on that, which is strange because they have done warranty work on the car while these pieces were installed. I contacted GWC over the phone to ask them what happen? DOMINIC told me there is nothing they can do and that my car is not covered even if the agent told me it was OK.

They said they see it in the notes but they gave me the wrong information. I specific paid for the best warranty available and added the extra charge for covering the TURBO because the salesperson let me know that the TURBO on the BMW 335 are known to need replacement around the 70-90k mileage mark.

I spoke to both BMW and the repair shop and they have advised me that neither BOV or SUSPENSION upgrades could have cause this in a car that is rarely driven, this can be verified by the mileages.I have to now pay the repair shop $3600 out of pocket to repair after paying $2840 for an extended warranty on the car.