Complaint Review: H20 Mop Ultra By Thane - Colorado
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- Author Confirmed
- H20 Mop Ultra By Thane http://www.thane.com/products/housewares/h2omopultra/h2omopultra.php?utm_source=AdWords&utm_medium=P Colorado U.S.A.
- Phone: 713-948 1581
- Web:
- Category: Cleaning Services
H20 Mop Ultra By Thane Dishonest business practices Internet Colorado
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I ordered one of their H20 mops over the phone. I then started looking into the product and saw lots of complaints. LESS THAN AN HOUR later, I called the 800 number to cancel. I was given another number and told that's where I could cancel. I called that number and was told it would take 24 hours to get in their system and to call back the next day. I called about 16 hours after ordering it and was told I couldn't cancel because it was in 'the shipping process,' even though it wouldn't be shipped for two weeks.
So, even after trying to cancel one hour after ordering, I'm told I'll have to have a return label sent to send it back and be responsible for the $35.00 shipping charges. In other words, YOU CANNOT cancel without paying for shipping charges even if it's a mere hour after ordering. What a rip off!!
Don't buy from this company...they're dishonest.
Dissatisfied
dallas, Texas
U.S.A.
This report was posted on Ripoff Report on 06/28/2009 08:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/h20-mop-ultra-by-thane/colorado/h20-mop-ultra-by-thane-dishonest-business-practices-internet-colorado-465715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Research BEFORE buying
AUTHOR: Baly - (United States of America)
SUBMITTED: Thursday, December 23, 2010
I don't think this counts as a ripoff: you changed your mind after ordering. It sucks, but it happened. What do you think of the actual product, though? Curious about that, since Consumer Reports recommended one of their mops.
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