HAAN Corporation I purchased a HAAN VersaSteam Pro, model #BS-20Q, BS-20QS with acccessory package from QVC; the machine has never worked and it is past the deadline to return this product. I've called the company, left messages; received no response. I've emailed them, again, no response. Lancaster Nationwide; PA

I purchased a HAAN VersaSteam Pro Steam Cleaner, model #BS-20Q, BS-20QS with accessory package, from QVC the middle of last year.  The machine has never worked.  It is past time for me to return the machine to QVC.

I have called the HAAN corporation, #1-877-422-6347, left messages, several times, but received no response.

I have emailed them, @ www.HAANusa.com, but received no response.

I lhave emailed them, @ dmuench@haanusa.com/cccmuench@haanusa.com, but server was unknown and the email was underliverable.

Am I out a loss with this purchase??  Or can you help me??

Thank You,

Marian