Report: #1268522

Complaint Review: Haband & Comenity Capital Bank - Columbus Ohio

  • Submitted:
  • Updated:
  • Reported By: Mike W — Naples Florida USA
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  • Haband & Comenity Capital Bank PO Box 183043 Columbus, Ohio USA

Haband & Comenity Capital Bank Piled on late fees after bill was paid Columbus Ohio

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I am writing this report to alert others who might have the same problem!  I was an avid customer of HABAND as I am a retired senior and find their clothes cost effective and the pants fit perfectly with comfort!  They sent me a credit card as I pay ontime and shop frequently!  When it came time to go online, their program would not except my bank! After several attempts and being frustrated, I called them and getting nowhere, I told them to cancel my account because of being inconvienenced to much!  I asked for a final billing and was home for 2 weeks! I had to leave town and that is when the bill came!  When I returned from my trip I immediately got a money order for $79.00 (final bill) and sent it in!  I was due to leave on another trip in a week and had done so!  When I returned and went online, it showed there was a bill still! I called and told a cust rep. the monies had already been sent!  I spend time with grandchildren spread out and travel alot! When I received another bill in the mail for more than what my final bill was, I immediately called and got nowhere again with a cust rep.  No people skills what so ever!  I hand typed a letter sent to the company & bank that they were taking advantage of me as a senior after purchasing many orders and because of my canceling my business, they were trying to get monies from me in late fees!  I wrote again that my bill was paid in full and they had taking to long to send my last billing!  Now they send me a letter back that they knocked some money off and I only owe $61.89.  WOW!!  this is LATE FEES and not for product!  What a SCAM!

Little money to fight over but I stand my ground ............

This report was posted on Ripoff Report on 11/17/2015 10:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/haband-comenity-capital-bank/columbus-ohio-43218/haband-comenity-capital-bank-piled-on-late-fees-after-bill-was-paid-columbus-ohio-1268522. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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