Complaint Review: Haband Inc
Haband Inc Blair Shipping ripoff and incompetent service Jessup Pennsylvania
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I placed an order by mail with Haband for two Guyaberra shirts. They were advertised as one for 25.99, 2 for 21.99. I ordered two and had a coupon for free shipping. When the order arrived, they sent only one shirt and charged me $25.99. Plus 9.99 for shipping I shipped it back as the order was wrong. I have repeatedly asked for them to show me the order form. They refunded the $25.99 but refused to honor the free shipping because they said they had sent the cheap chinese junk they say a "valuable free gifts." They also charged me an additional $9.99 for return shipping when it was them that screwed up the order. I have been a customer for years, but will not do business with a company that rips off its customers. I have tried numerous times to get them to escalate the issue to someone who has authority to correct this situation, but I keep getting replies from "Loren" who will not show me the order or make an adjustment. Do not do business with them. They overcharge and are a rip off.Their customer service serves them not the customer.
This report was posted on Ripoff Report on 05/05/2017 08:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/haband-inc/jessup-pennsylvania/haband-inc-blair-shipping-ripoff-and-incompetent-service-jessup-pennsylvania-1371479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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