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Report: #1291603

Complaint Review: Hairsisters.com - Niles Illinois

  • Submitted:
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  • Reported By: Unhappycustomer2 — Chicago Illinois USA
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  • Hairsisters.com Niles, Illinois USA

Hairsisters.com HAIRSISTERS CUSTOMER ARE NEVER RIGHT!! NO REFUNDS NO REPLACEMENTS Niles Illinois

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Hairsister and UPS are doing some shady business. I recently in Feb 2016 order 9 items from them and only received 8. The most expensive item wasn't in the box. Their customer service rep told me that since I no longer have the box the items came in and USP weight was for 4LB.

plus the box wasn't tampered with. They refused to either refund my money or replace missing item. Either someone at UPS repacked my order or the packer at hairsisters forgot to include my HH extensions. Sadly I am without the item I wanted and no refund of my money. 

I than reported them to the BBB. Hairsister still lied to them. They stated that I refused to work with them in resolving this issue. Liars!!!  I also reported them to US Post Master for fraud. They need to start taking photos of all the items they are placing in the box and weight them on their site. So they weight can match UPS. Right now they only have in their records UPS weight on packages mailed. 

I was a customer of Hairsister for over ten years.  As of today I am no longer. Going forward I will dispute my charges with my credit company to get my refunds.

If you don’t receive your delivery from UPS OR Hairsisters call your credit card company to dispute purchases.

BUYERS BEWARE OF HAIRSISTERS.COM they don't care about you !!!

This report was posted on Ripoff Report on 03/04/2016 09:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hairsisterscom/niles-illinois/hairsisterscom-hairsisters-customer-are-never-right-no-refunds-no-replacements-niles-i-1291603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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