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Report: #1340437

Complaint Review: Hamilton Beach - Internet

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  • Reported By: Guy — Vancouver British Columbia Canada
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  • Hamilton Beach Internet USA

Hamilton Beach Hamilton Beach crappy electric kettles Not sure Internet

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I just bought at Canadian Tire last week a Hamilton Beach electric kettle with temperature control and boil water only once inside to see if my product wasn't defective and even removed completely the water inside to let the bottom of the kettle dry and everything seems to work fine at first and because of the company long warranty of 5 years i presumed that the kettle would work fine for at least a couple of years, then 2 days later as i was going to poor water inside again to try it out for the second time i noticed a few spots of rust inside. Because i already thrown the receipt and the box away i doubt it that they will give me my money back. Only 3 days after buying the kettle i went to canadian tire to explain myself to the manager working in the appliances section and she was nice enough to exchange it for me, therefore thinking to myself that i didn't want to face the same ordeal again with the same kettle, then i asked her to open the retail box in front of me right off the shelve to verify the quality, sure enough the other one had already small spots of rust starting to grow inside the unit. Very pissed off about Hamilton Beach and will never buy any their product again and the model is the one that has 4 different temperature settings. Years ago i did buy stainless steel kettles and other products made with that material and they were wayyy more rust resistant with a stainless steel of much higher quality, which is only 18/8 grade these days and much more prone to rust. They only reason why companies like hamilton beach are selling cheaper grade stainless steel today is for profits$$$ only, knowing very wellthat you'll have to spend between $40 to $100 for the kettlt and having to replace it within a couple of months and if you're lucky enough it might last you the all year but that 's usually means that the inside of the kettle will be rusted all over. Just to make sure that i was right with my suspicions i went directly to talk to a few store managers and sure enough they all admitted that this year(2016) is by far the worst year they never had for returns of electric kettles and one manager in particular told me that it doesn't really matter if you're buying a $40 or $150 kettle today because they are all built in purpose to fail within less than a year.

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