Complaint Review: Happy Buddha Vegetarian Restaurant - Flushing New York
- Happy Buddha Vegetarian Restaurant 135-37 37th Ave Flushing, New York USA
- Phone: (718) 358-0079
- Web: http://happybuddha.com
- Category: Restaurants
Happy Buddha Vegetarian Restaurant The worse service ever! Flushing New York
*Consumer Comment: Congrats
*Author of original report: Continued...
*Consumer Suggestion: Epic Fail
*Consumer Comment: Customer is NOT always right..but
*Consumer Comment: PITA Customer..
*Consumer Comment: Wrong
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I went to this restaurant with my family, and this was hands down the worse experience in regards to customer service we have ever had at a restaurant. Upon arrival we placed our orders and waited to receive our food. Once the food was served I took one bite and I did not like it at all. The taste and consistency of the dish I ordered did not taste good at all. I approached the waitress and informed her that the dish was not up to par and I would like to order a different dish. Now this is where things became extremely unprofessional and rude.
The waitress stated 'it's already cooked'. I replied what does that mean? If a paying customer is informing you they don't like a dish you prepared and they only took one bite, basic customer service 101 states the customer is always right, and you take it back. She continued to rebuttal 'take it home with you'. I responded I am not taking a dish home that I do not like, and especially after I only took one bite. At this point I could tell the waitress was incompetent and I instructed her I want to speak with the manager. Her response was 'nobody here'. I instructed her to find someone.
The waitress came back with an attitude and a menu in her hand. She then stated 'if a second time I don't know'. Her english and sentence structure was poor, so what she was essentially trying to say is that since I complained about the first dish, if I complain again she won't accommodate any further request. I instructed her to repeat her statement because I wanted clarification and confirmation in regards to the sub par customer service we were experiencing. The waitress repeated herself. I explained to her that her statement is ridiculous. Based on the fact I did not like the initial dish she is taking it upon herself to anticipate the outcome of any second choice I make. She responded 'pick another thing'.
At this point I was already underwhelmed with the level of service and just wanted to have something to eat after all of this aggravation. My family was already half way through eating their meals, so I ordered another dish and once we finished our meals we were ready to leave. Another waitress came over to us at this point (due to the last waitress having an obvious attitude problem). The second waitress provided us with the bill. We paid the bill and gave the second waitress money in her hand. I informed her that the tip was for her, and that is because our first waitress has a terrible attitude problem and her service was horrible. The second waitress smiled, looked at the receipt and then she turned around after she realized I wrote a zero for tip on the receipt for the first waitress.
The bad customer service continued. The second waitress stated with an angry face 'customers normally tip 15% and this is not 15%'. At this point I had enough. I informed the second waitress I never have a problem giving gratuity for good service to anyone. However, the first waitress was rude, judgmental, and condescending. As a result her tip in the amount of zero is a direct reflection of her attitude problem. If a customer tells you they don't like something you don't take it upon yourself to challenge the customer, and then on top of that refuse to allow the customer to speak with a manager, terrible service.
I will never dine at this establishment again. That waitress needs customer service training in the worse way, and if this establishment desires to perform at the best level possible they need to make some changes. There are way too many other options in NY for excellent vegetarian dining for someone to even entertain this unprofessionalism. I reside in Long Island and I can attest to that whole heartedly.
This report was posted on Ripoff Report on 09/17/2014 08:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/happy-buddha-vegetarian-restaurant/flushing-new-york-11354/happy-buddha-vegetarian-restaurant-the-worse-service-ever-flushing-new-york-1177358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 Consumer Comment
Congrats
AUTHOR: Michelle - ()
SUBMITTED: Monday, September 22, 2014
The food at this place taste bad, and the waitress staff is rude. But then again what would you expect from a restaurant where the owner stabbed one of their workers. This is from the NY Post...
"Things weren’t so happy at the Happy Buddha vegetarian restaurant in Queens yesterday — when the owner allegedly stabbed an ex-worker outside.
James Lin, 61, was charged with attempted criminally negligent homicide and other charges after the 10:50 a.m. attack in Flushing, cops said.
The victim, stabbed eight times, was treated at New York Hospital Queens.
It was unclear what sparked the bloodshed, cops said."
Everyone can Google it and see for yourself. STAY AWAY!!!!
Also, My previous comment was meant to be a response to Stacey because she obviously has no clue what the hell she is talking about. Seriously Stacey, you commented on the authors post 'get a life' and yet you took the time to respond to his experience at a bad restaurant (FYI that is what this website is for) so in theory you are the one that needs to get a life. If you wanted to prove that you need to get a life you succeeded, congrats.
*drops rose on idiots grave*

#5 Author of original report
Continued...
AUTHOR: Malik S - ()
SUBMITTED: Sunday, September 21, 2014
Michelle, I agree with you 100%.
Gisellle, I can respect your point of view, and agree with certain aspects. This restaurant needs to make their employees aware that gratuity is not mandatory, especially when the experience in regards to service was less than desireable.
Robert and Stacey. I find your dialougue immature, and you both seem mad. If you two came off more intelligent and less immature/aggressive in regards to your commentary I would respond. To engage the both of you any further would be a complete waste of time.
'"Wise men never argue with fools, because people from a distance can't tell who is who"?'
Dismissed.

#4 Consumer Suggestion
Epic Fail
AUTHOR: Michelle - ()
SUBMITTED: Sunday, September 21, 2014
I was present when this happened and the customer did not eat the entire meal. He took one bite as stated before. Your reading comprehension is totally off. No need to entertain you any further. I don't know what's worse, the fact that was your take away from all this, or the fact that you took the time to write all that. The restaurant sucks. End of story. EPIC FAIL

#3 Consumer Comment
Customer is NOT always right..but
AUTHOR: Giselle - ()
SUBMITTED: Friday, September 19, 2014
So many people ruin an otherwise legitimate concern by saying "the customer is always right". C'mon now, when is anyone always right, at any point in their life? NO ONE is ever always right! That old slogan from a retail owner from the 1800's, sounds snappy, but please, give it up and get a grip! Now, having said that, when is it reasonable for waitstaff to complain about a tip amount? Tips are optional. I personally tip a minimum of 25% unless service is horrible, but it is not the law that thou shall tip and tip a certain amount. The waitress should not have have been dinged for imperfect English, but the OP should have been offered a different dish, end of story.

#2 Consumer Comment
PITA Customer..
AUTHOR: Robert - ()
SUBMITTED: Thursday, September 18, 2014
You sir are what they refer to as a PITA..or Pain In The Arse customer.
As first of all if this has been your WORST customer service experience at a resturant you have been extreamly lucky.
Because let's see...the dish wasn't cooked to your liking. Okay so please explain how that is the waitreses fault? Was she also the cook? Why not just ask if they could remake the dish? NO..you wanted an entire new dish. If the dish was cooked wrong I would expect them to at least attempt to fix it, but if I just didn't like what I ordered I would either suck it up or pay for another dish. Oh and she was right, what if you didn't like the next dish? Just how many times based on your (lol) "Customer service 101" idea do they need to bring you out a new dish? 3 times? 5 times? Until you finally found something you liked?
You complained that she didn't let you talk to a manger? Why would she need to, she gave you the menu and said you could order one more item. But if this was really a sticking point for you why after you got upset at the other waitress did you not insist to see a manager?
Do you know what else was very interesting...not a single member of your party seemed to have any issues with the waitress or the food..just YOU. Or are you going to come back and regail us with the horrors your other party was subjected to as they were eating that you just happened to forget about in the beginning?
Now, I will say that there was probably a language barrier of some sort...but instead of helping the situation based on how you wrote this I am sure you were truly one big **s to the waitress. As for your "Customer service 101" line...get a freekin' clue. Any company that truly lives by that would be bankrupt in a week. After all I have seen many customers try and take advantage of that "rule", such as bringing in big screen TV's the day after the Superbowl or teenagers bringing back evening gowns the Sunday after a Prom. Unfrotunatly both of those stores I worked at that was very generous in it's return policy are also stores that are no longer in business...you make the connection.
But your biggest PITA move was the tip. Again the first waitress helped the other guests but all because you didn't like a dish and what did you do..you stiffed her. Not only did you stiff her but you showed her up with the 2nd waitress.
Now, you probably won't go back to this place and that is a good thing. As waiters/waitresses/cooks have a way to deal with PITA Customers. Where if they saw you again you may get a little something extra in your meal..perhaps some "special sauce". Well that is if they didn't already do that during your last meal.

#1 Consumer Comment
Wrong
AUTHOR: Stacey - ()
SUBMITTED: Wednesday, September 17, 2014
You ate the food therefore you have to pay for it. What do think they are gonna serve it to someone else?? Customer service 101 is that a college class???? You are a jackass!! Waitstaff rely on their tips to make a living so you are that cheap that you could not leave that young lady a buck?? I highly doubt that anyone chased you out of the restaurant to get a tip.
"The bad customer service continued. The second waitress stated with an angry face 'customers normally tip 15% and this is not 15%'. At this point I had enough. I informed the second waitress I never have a problem giving gratuity for good service to anyone. However, the first waitress was rude, judgmental, and condescending. As a result her tip in the amount of zero is a direct reflection of her attitude problem. If a customer tells you they don't like something you don't take it upon yourself to challenge the customer, and then on top of that refuse to allow the customer to speak with a manager, terrible service. "
YOU are an a** - Don't like the service or the food?? LEAVE! Guess your other members at the table enjoyed their food. Get a live - you need some attitude classes. Try waiting tables for a living.


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