Complaint Review: HardyPlants.com, Hostasaurus, Specialty Perennials - Internet
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- Author Confirmed
- HardyPlants.com, Hostasaurus, Specialty Perennials www.hardyplants.com Internet U.S.A.
- Phone:
- Web:
- Category: Nurseries
HardyPlants.com, Hostasaurus, Specialty Perennials Does NOT ship merchandise-no contact info other than yahoo/aol address . Internet
*UPDATE Employee: This report cites some invalid information
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I purchased products from website hardyplants.com and received an email confirmation from a yahoo address which indicated I needed to write to an aol address for shipping updates. The company name that my virtual credit card was issued to was hostasaurus.com and the company that the payment resolved to was Specialty Perennials Apple Val.
Purchase was made on 5/14/08. Shipping stated between 5 & 10 days. as of 6/3 - still no shipping & neither the yahoo or aol email addresses respond to requests as to an update.
I filed chargeback with the credit card company this morning 6/3/08. Let others beware - this company has some really hard to find plants listed, too. Pity they don't actually ship them to anyone!!
RainS
LaVale, Maryland
U.S.A.
This report was posted on Ripoff Report on 06/03/2008 09:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hardyplantscom-hostasaurus-specialty-perennials/internet/hardyplantscom-hostasaurus-specialty-perennials-does-not-ship-merchandise-no-contact-in-336668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
This report cites some invalid information
AUTHOR: Hostasaurus - (U.S.A.)
SUBMITTED: Monday, June 23, 2008
This report states specifically "The company name that my virtual credit card was issued to was hostasaurus.com and the company that the payment resolved to was Specialty Perennials Apple Val."
What they really meant by the above is that the website in question is hosted by Hostasaurus and uses a security certificate issued to Hostasaurus during checkout. Hostasaurus has no relation to the site, its payment processing, content or anything else other than providing its hosting, and obviously we would not have any knowledge of the shipping and billing our hosting customers do. The report should be amended to name just the company involved and not Hostasaurus. If a customer does something in violation of our terms of service, that is the only time we would get involved, but a dispute over whether something was shipped or not is something for the credit card companies, court of law, etc.
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