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Report: #35784

Complaint Review: Harris Digital Publishing - NET DETECTIVE SOFTWARE - Deland Florida

  • Submitted:
  • Updated:
  • Reported By: Hereford AZ
  • Harris Digital Publishing - NET DETECTIVE SOFTWARE 1392 S Woodland Blvd Deland, Florida U.S.A.

Harris Digital Publishing NET DETECTIVE SOFTWARE DELIBEATE UNMISTAKABLE RIPOFF! Deland Florida

*UPDATE EX-employee responds: Net Detective affiliate and user

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Sent a money order for $29 to their physical address.
Money order was cashed. No software sent at all.
Received nothing. Looked them up again to see
thier email address to email them. There IS
no email posted on their website. Saw there
was a fax number (which they post in order
to receive check-by-fax payments). Sent a
fax requesting software citing my money order.
Received no phone call email or fax reply.

LOOKED THEM UP AGAIN TO FIND TELEPHONE NUMBER
TO SPEAK TO THEM, AND FOUND IT THROUGH PERSONAL
WEB SEARCH, AND ALSO FOUND RIP-OFF REPORT SITE
WHICH SITES THEIR COMPANY MANY TIMES.

IF THESE PEOPLE ARE NET DETECTIVES THEY CHOOSE
TO IGNORE THE MANY COMPLAINTS POSTED ABOUT THEM.
FOR A LEGTIMATE COMPANY TO DO THIS WOULD BE UN-
THINKABLE. A LEGITIMATE COMPANY WOULD KNOW THEY
ARE REPORTED ON THE WEB, WHICH THEY PROFESS TO
KNOW BETTER THEN THE JOE AVERAGE SURFER. ONE
CAN SUMMISE THAT THEY DON'T CARE OR WORSE YET,
DON'T CARE AND DON'T EVEN KNOW, WHICH TELLS
YOU WHAT THEIR TRUE PROFICIENCY IN WEB SEARCHING
IS! A SURE FIRE WAY TO LOSE WASTE YOUR MONEY.

I RECEIVED NOTHING FROM THEM AFTER SENDING A PHYSICAL
MONEY ORDER THAT WAS CASHED. I CONTACTED THEM BY FAX
REQUESTING CORRESPONDANCE AND GOT NONE. THIS IS A
FRAUDULANT COMPANY!

John
Phoenix, Arizona

This report was posted on Ripoff Report on 11/20/2002 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/harris-digital-publishing-net-detective-software/deland-florida-32720/harris-digital-publishing-net-detective-software-delibeate-unmistakable-ripoff-deland-fl-35784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE EX-employee responds

Net Detective affiliate and user

AUTHOR: Steve - (U.S.A.)

POSTED: Wednesday, February 26, 2003
First I want to clear up that I was not an actual employee, but an affiliate/re-seller for Net Detective.

First, I ordered it for my own use, and found the download easy, and also found the product easy to use. It does definitely offer many features useful for digging info on just about anybody all from one interface.

I used net detective and found my Grandfathher who had been missing for 17 years. It took about 10 minutes with Net Detective. My mother and grandmother were present.

I think a lot of the confusion on both the download and use is from inexperienced computer users who want to vent frustration at someone else for thier own deficiencies.

I lost my key TWICE due to computer crashes, and both times it took only an email to Jean Harris to get it replaced. No problems.

I have once again lost my user info for Net detective, and will be requesting it right now. I will let you know.
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