Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #422951

Complaint Review: HBC - Hold Billing Services - UnitedTel - Findyourdiet.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Van Wert Ohio
  • Author Confirmed What's this?
  • Why?
  • HBC - Hold Billing Services - UnitedTel - Findyourdiet.com Internet U.S.A.

HBC - Hold Billing Services, On Behalf Of UnitedTel- Findyourdiet.com *Bill Cramming Scam* using Embarq phone co. -Claims pop up ad authorized! Internet

*Author of original report: Company is HBS not HBC...

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We recently recieved our Embarq home phone bill, only to find an added $14.95 monthly charged tacked on from this company. My husband first called the company and was very polite to the person- initially.

The company he contacted, Hold Billing Services, told my husband that the bill was authorized by me, his wife. They told him that I had filled out my information on an advertisement, and the operator proceeded to tell my husband the info I "gave" them. Not all was correct. They had my birthday COMPLETELY wrong. (Thankfully?)

My husband did a good job of keeping his cool, but TOLD them they are going to remove the charges immediately! They said they would comply.. let's see on the next bill.

I called my phone company this morning and explained the situation. Apparently they do not need any authorization from US to add a 3rd party billing charge to our bill. I blocked 3rd pary billing. That was the best I could do.

I have since proceeded to contact both MySpace and Facebook with the problem, to see if this FindYourDiet.com is advertised with either site. Hopefully these sites will look into my reports and take a serious look into their advertisers and remove this findyourdiet.com.

(As a side note, I am 26 yrs old, 5"8" and 114lbs. I do NOT need a DIET!)

Why can companies legally add charges to bills without authorization? And why didn't Embarq call me to confirm this charge before it was added to my bill? What can I do about this to prevent this from happening to others?

Julie
Van Wert, Ohio
U.S.A.

This report was posted on Ripoff Report on 02/11/2009 12:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hbc-hold-billing-services-unitedtel-findyourdietcom/internet/hbc-hold-billing-services-on-behalf-of-unitedtel-findyourdietcom-bill-cramming-scam-422951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Author of original report

Company is HBS not HBC...

AUTHOR: Julie - (U.S.A.)

POSTED: Wednesday, February 11, 2009

My appologies, the company Hold Billing Services is HBS not HBC as in title.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now