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Report: #457744

Complaint Review: HD Vision Readers Div Of Idea - Village Products Corp - Wayne New Jersey

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  • Updated:
  • Reported By: Skokie Illinois
  • Author Confirmed What's this?
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  • HD Vision Readers Div Of Idea - Village Products Corp 155 Route 46 West Wayne, New Jersey U.S.A.

HD Vision Readers Div Of Idea - Village Products Corp Decepetive Practices - false advertising - outright scam Wayne New Jersey

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HD Readers os advertising bi-focal sunglasses on their web site and on TV for $19.95 + SH and a second pair for free + SH. They are offered in 2 colors and 5/22/09 I wanted to order 2 pair - i1 in each color. First web page came up and I clicked on 2.5 black expecting a second page to come up for the second pair-- however up came a confimation order for 1 pair of Deluxe glasses @ $39.97 + $21.96 SH. An order preview page did not come up - just a confirmation page - to allow you to make changes in necessary as on all other web sites I have done business with. Their web site is a sham - designed to give false info and ship wrong goods.

I called their service dejpartment and Daisey told me I would havej to call back in 3 days! I asked to speak to a supervisror and was put on hold for 20 minutes and then disconnected. I called back again and was put on hold again for 20 minutes. Finally someone came to the phone and gave the same song and dance. I told her I wanted to cancel the order right now. Finally JoAnna said she would retreive the order and correct of the correct amount of goods and for $$33.98 total.

This never happened! I got a call today 6/2 telling me that on 5/26 the 1 pair of glasses were shipped to me and my account charged $61.93.

I now have to refuse shipment of the glasses and call my credit card comapny and waste more time because of this company's false practises.

Bruce
Skokie, Illinois
U.S.A.

This report was posted on Ripoff Report on 06/02/2009 12:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hd-vision-readers-div-of-idea-village-products-corp/wayne-new-jersey-07470/hd-vision-readers-div-of-idea-village-products-corp-decepetive-practices-false-adverti-457744. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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