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Report: #1459947

Complaint Review: hdis.com - Nationwide

  • Submitted:
  • Updated:
  • Reported By: I'm not a mouse — Tehachapi United States
  • hdis.com Nationwide United States

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If I could give them zero stars, I would.

I was considering a purchase from this company and was happy to see you could order free samples. I wanted to make sure their products were as good as the ones I buy locally before placing an order. In a short time I received the package that indicated on the outside that my free samples were inside.

Much to my disappointment, the only things inside the envelope were coupons, a catalog and literature about their products. I will never use a company that does not provide what they say they will, so it all just went in the recycling bin.

If I can't get to the store I will order from Amazon for better prices, quicker shipping and will be ensured I receive what I order.

This report was posted on Ripoff Report on 09/07/2018 10:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hdiscom/nationwide/hdiscom-failed-to-provide-as-advertised-1459947. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

We will gladly send samples (limited to 2 samples per household)

AUTHOR: - (United States)

POSTED: Monday, September 10, 2018

Hello,

On behalf of HDIS, we would love to send you the samples!

There was a technical error recently, and some order data was lost for a very small number of customers who had requested a sample.

Our samples are limited to 2 requests per household, and our offers are subject to change.

If you can, please call 1-800-269-4663 during regular business hours and a customer care representative will be glad to assist you.  Or, you can email custcare@hdis.com with your actual name and information and we will be glad to assist you.

We apologize for the inconvenience, and we do want you to get your samples.

Sincerely, the HDIS Team

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