Complaint Review: HealthCraft Cookware - Arrowhead Cutlery - Tampa Florida
- HealthCraft Cookware - Arrowhead Cutlery
5414 Town N Country Blvd
- Phone: (813) 885-5244
- Category: TV Advertisements
Arrowhead Cutlery HealthCraft Waterless Greaseless Cookware no one working in customer service *REBUTTAL
*0: As for being shady... Our manufacturing facility Vita Craft in Kansas City has been at the same location since 1939.
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One of the pans that I purchased had a cracked handle, So figuring that I paid so much for the cookware, and figuring that they told me there was a lifetime guarantee on there products. I tried for weeks to get a hold of someone at the company.
If you go to their web site http://www.healthcraft.com it says to contact the customer service department for any assistance. Well they don't have one, I have called numerous times trying to cancel my order due to total frustration, and all I get is voice mail. When I finally did get to talk to someone I was told sorry but we only have one person working in costumer service, and since the three day period has passed all I can offer you is in store credit for the amount of the purchase. ($7,000.00) What am I going to do with $7,000 of in store credit with a company that is obviously shady.
This report was posted on Ripoff Report on 12/11/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/healthcraft-cookware-arrowhead-cutlery/tampa-florida-33615/arrowhead-cutlery-healthcraft-waterless-greaseless-cookware-no-one-working-in-customer-ser-9087. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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