Complaint Review: HealthFair Plus PC
Healthfair Plus PC CHARGED ME $66 FOR SERVICE THAT THEY TOLD ME WOULD BE COVERED BY MY INS CO Winter Springs Florida
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Complaint Description: Healthfair Plus PC CHARGED ME $66 FOR SERVICE THAT THEY TOLD ME WOULD BE COVERED BY MY INSURANCE COMPANY. Healthfair Plus PC led me to believe that they were working on behalf of Health Net, my insurance and told me there would be no charge for their service. Four months later, they sent me a bill for $66. They told me that the bill was for an Electrocardiogram and other work. Had they told me that there would be a charge, I would have gone to my regular Cardiologist for these services.
He does not charge me additional. Why do they? They performed an Echocardiogram, but did not give results concerning the size of the atrial valve opening. In fact they said they forwarded the results to my primary care physician, but my primary care physician told me no such results were sent to him. I had to call again to ask for results and they finally faxed some of the results directly to me. I was supposed to have a Cologuard result, but there was none.
I would never use this service again, never. They told me that I signed a consent to be charged additionally, but when I was given the consent form, I was told that it was consent to do the physical on me. They lied to me by implying that they were sent by Health Net to perform a health check up, when in fact they have no connection with Health Net. They lied to me telling me that there would be no charge to me. They did not forward results to my primary care physician. My insurance company paid over $600 for this visit, which is far in excess of what my primary care doctor would have charged.
Your Desired Resolution: Since they did not forward any useful results to my cardiologist or my primary physician, I believe that they should not charge me or the insurance company for services that I would have refused if I had known that they would charge extra for them. My regular Cardiologist does not charge me extra for any of his services unless they are performed in a hospital setting.
They must make clear that they are not associated in any way with Medicare or any other insurance company and that their service is not required or helpful to Medicare Insurers They must let you know beforehand that there will be additional charges for some specific services that they perform and not give you a paper to sign which they say is consent for the physical, when it is in fact consent to additional charges for whatwever they can get away with charging you or the insurance company for.
This report was posted on Ripoff Report on 10/03/2017 01:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/healthfair-plus-pc/winter-springs-florida-32708/healthfair-plus-pc-charged-me-66-for-service-that-they-told-me-would-be-covered-by-my-ins-1403933. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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