Report: #1434273

Complaint Review: HEALTHFIRST/SENIOR HEALTH - New York New York

  • Submitted:
  • Updated:
  • Reported By: Mrs. couston — Brooklyn New York United States
    100 Church St, NY, NY
    New York, New York
    United States

HEALTHFIRST/SENIOR HEALTH HealthFirst hired us to do work for them and refused to pay us to the tune of almost 100K, and they still want us to repay them an additional 80K New York New York

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We were comissioned by HealthFirst to transport their patient to and from their medidal appointments, mostly dyalysis patients on a daily basia, on or about March 2016, they came back to us asking for information that we could not supply, this went on until November, when they finally listened, they asked us for deatiled information about jobs ranging from March to November, we did that, they came back and said it was not good enough.  They latere came back and asked for a Driver's Attestataion, something we have never heard, all of our work/billing was done electronically.   What we gathered from their request is that they issued jobs for Medicaid and Medicare without their approval and was not paid and now they want us to payback.   The reason for this belief, is the information that they asked for: 

1. History and Physical, presenting symptoms and complaints, findings on examination

2. Lab test results, x-rays, consultation reports (including referrals and documentation of response back to requesting physician)

3. Daily progreass notes or reports ad records of any medications prescribed relative to the treatment

The above request can only be obtained by a Health Care Professional and not a Livery Car Service, this is soemthing that woudl come from Medicare/Medicade going to the insurance company.  In accordance with the Hipaa Rules and Regulations, we as a car service, this would be illegal for us to have such information.

At one point, Health first reported all the money that was billed to the IRS advising them, that is what they paid us, someone at the car service jumped the gun and advised HealthFirst  of this, they supposidly sent a retraction. 

We have sent a letter to all the Corporate officers and so far no replies. 



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