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Report: #1331821

Complaint Review: HealthInsuranceInnovations - Tampa Florida

  • Submitted:
  • Updated:
  • Reported By: Debra I. — marissa Illinois USA
  • HealthInsuranceInnovations 218 E. Bearss Ave, Ste.325 Tampa, Florida USA

HealthInsuranceInnovations First Health, Prime Health, Simple Health Total Rip Off. Stated Money Back Guaranteed. Called next day to cancel and No Refund. Had not even received any paperwork in the the mail explaining Benefits, Terms OR Conditions. According to CS Evette i was NOT going to be refunded because of the terms and conditions i had NOT EVEN GOTTEN IN THE MAIL. Tampa Florida

*UPDATE Employee: Letter from Health Insurance Innovations.

*Author of original report: Prime Health IS part of this scam or name was used with their phone number listed

*UPDATE Employee ..inside information: Prime Health

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i purchased by my bank debit card this "Policy" thru a "Broker" on the telephone.  stated A-rated Company. PPO First Health Company. aked questions about doctors coverage and prescription coverages. All sounded Like JUST what i needed....Right? They also stated they required a one time Enrollment fee of $125.00.  Gave them(MY First Mistake)  the names of Doctors i needed provider coverage for.. Stated ALL were Covered with This Plan. Guanteed to "Look Free"  for 30 days and and you'll get your Money Back Guaranteed if not Satisfied...Bunch of Bunk.

called Next Business day to Customer Service and got transferred to at least 15 different people before being told i needed a CASE MANAGER. So Evette was who i talked to last... She stated under Terms and Conditions they Could not Refund. I hadnt even Gotten the Paper packed thru the Mail to READ the Terms and Conditions...they had ALREADY Debited the Money from my account. I froze my bank account and am waiting for NEW Cards. They HAVE ALL MY Personal Information. i dont KNOW what kind of Fraud MAY be perpetrated on me in the future now. That is Really Scary...They were VERY convincing...I have a total of 15 different phone numbers for them...the Main one being 954-606-9070.

Their MONEY BACK Guarentee is WORTHLESS....SCAMMERS SCAMMERS SCAMMERS. Called Illinois Department of Insurance. waiting for an affadavitt to arive to file a Formal Complaint.  If a Lawyer could help, i wouid appreciate but cant pay much as they took over half my Monthly income... oh and Found out Too late this was a Limited Benefit Policy thru Aetna AXS Network. Please others DONT Do what i DID. Check these Scammers OUT Before you allow them to get ANY money from you...ANY kind ofTrust is hard to get back when its LOST like THIS...                           

This report was posted on Ripoff Report on 10/05/2016 05:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/healthinsuranceinnovations/tampa-florida-33613/healthinsuranceinnovations-first-health-prime-health-simple-health-total-rip-off-state-1331821. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 UPDATE Employee

Letter from Health Insurance Innovations.

AUTHOR: Prime Health Services Inc. - (USA)

POSTED: Monday, December 05, 2016

Prime Health Services, Inc. would love to help you clarify this matter. 

If you could please reach out to us, we are more than happy to be what service we can.

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#2 Author of original report

Prime Health IS part of this scam or name was used with their phone number listed

AUTHOR: - ()

POSTED: Wednesday, November 23, 2016

First Health, Prime Health, Simple Health were ALL affiliated with this complaint. if Prime health Disagrees, then let them call the number listed in the body of my complaint...this is NOT insurance, it is a Discount plan...Not in Open Enrollment period for Legitimate Insurance Either Private or Marketplace. Still SCAMMERS...Dont fall for this, and give them your Personal information or ANY Credit Care or Bank Card Information...Scam, i dont care WHAT they SAY...I can say im the POPE and would YOU Believe that?? Im Done with anything to do with these Three Companies Representing themselves as ONE...Dont take a Chance on these PHONIES...

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#1 UPDATE Employee ..inside information

Prime Health

AUTHOR: Prime Health Services Inc. - (USA)

POSTED: Tuesday, November 08, 2016

Prime Health Services Inc. has been unfairly brought into this Heath Insurance Innovations and Simple Health Plans matter.

It has been brought Prime Health Services Inc. attention, that we are being named as a party in this matter. We are not a part of, affliated with, have contracted with Health Insurance Innovations or Simple Health Plans. 

Prime Health Services Inc is a Preferred Provider Organization and as such, we do not pay cliams, house paitent information, provide benefits, or issue cards. If you have "Prime Health" as a policy or plan and have been directed to us, it has been in error. We here at Prime Health Services, Inc, are working diligently to correct any misunderstanding on our end. 

We do not and cannot speak for Health Insurance Innovations, Simple Health Plans or any other company listed above. 

Again, Prime Health Services Inc. is no way affliated with this matter.

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