Complaint Review: Healthworkds Total Fitness - Novato California
- Healthworkds Total Fitness 487 Entrada Dr Novato, California United States of America
- Phone: (415) 883-9353
- Web: http://www.healthworksfit.com
- Category: Healthcare Centers
Healthworkds Total Fitness (Under new ownership) Scams you when you want to cancel your contract at the end of the membership. Novato, California
*Author of original report: Update To Canceling Contract With Healthworks Total Fitness Novato, California
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
My husband became disabled 6 months into his contract with Healthworks Fitness, located in Novato, unable to utilize the gym's facilities. He was told that he was contractually obligated to finish out the terms of his contract regardless (12 months). We also moved 17 miles away from the gym and was still told he was obligated to pay for the membership until the end of the 12 month period which is now, July 2012. My husband went to the gym in person today Monday, July 2, 2012 to cancel the contract and was told by some guy there that in order to cancel, the owner would have to speak with him. My husband asked for paperwork to sign and was again told 'You'll need to speak to the owner who will be in later today'. Well, we waited for a call from the owner and nothing. We then called at 5:45p to see if the owner was there and was told that he was gone for the day. We felt like we were getting the run-around at this point. To add to the scam we were feeling we were sucked into, once the woman on the phone realized we wanted to cancel our contract, became extremely rude. She also told my husband he would need to speak with the owner. We explained we didn't feel the need to speak to him and really just wanted to cancel our contract with them. We've paid for the 12 months and were ready to cancel. She explained that all we needed to do was to fill out the paperwork at their location to cancel. Completely contradictory of what someone else working the counter said just 5 hours ago. The customer service there is horrible and we have no doubt that the owner will ever call us. So we'll travel 17 miles back there tomorrow to cancel our contracts and see what happens. Good luck to anyone trying to cancel under this new ownership.
This report was posted on Ripoff Report on 07/02/2012 06:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/healthworkds-total-fitness/novato-california-94949/healthworkds-total-fitness-under-new-ownership-scams-you-when-you-want-to-cancel-your-c-905928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#1 Author of original report
Update To Canceling Contract With Healthworks Total Fitness Novato, California
AUTHOR: L Christensen - (United States of America)
SUBMITTED: Thursday, July 05, 2012
The owner called us 7/3/12 and said that he'd cancel the contract as of July, 2012. He wouldn't refund back to April; however, he said we won't be charged going forward. Not a happy ending. But, an ending.


Advertisers above have met our
strict standards for business conduct.