Complaint Review: Heart of Heaven Gifts - New Hartford New York
Heart of Heaven Gifts Bonnie Nowak I paid $138.80 for a Dried Floral and was sent a wreath with Fake flowers. New Hartford, New York
I ordered a wreath that was described as 22"White Garden Victorian Wreath with all dried white florals from the garden or the 22"White as snow wedding wreath with hydrangea, german statice, rice flowers, strawflowers. Both were the very same picture. No where did the ad read fake flowers. The description was Dried Florals. When the wreath arrived, only the small ugly filler flowers with dried and the larger featured flowers were cheap looking and fake.
I paid $138.80 for a wreath with fake flowers which I could have bought locally for $30 or $40. The wreaths in the ad that were not dried were described as silk (or fake) flowers and that was stated plainly in the description. Heart of Heaven had a disclaimer that stated: Some flowers will not be exactly like the pictures show because of availability of flowers, as some may vary in color or style as well.
It would be understandable if some other kind of natural dried flower had been substituted but substituting ugly fake flowers is like ordering and paying for steak and being sent Bologna. Dried flowers are much more expensive than fake flowers and I would not have paid anywhere near $138.80 for fake flowers. Also this disclaimer was not on the page from which I ordered. I asked to send it back and Heart of Heaven refused. Heart of Heaven, the seller cheated and deceived me by sending me cheap fake flowers
This report was posted on Ripoff Report on 11/19/2009 10:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/heart-of-heaven-gifts/new-hartford-new-york-13413/heart-of-heaven-gifts-bonnie-nowak-i-paid-13880-for-a-dried-floral-and-was-sent-a-wreath-526159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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