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Report: #1344446

Complaint Review: Heartland America, Mail Order Company - Unknown Minnesota

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  • Reported By: Tired of Rip Offs — Madison Wisconsin USA
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  • Heartland America, Mail Order Company Post Office Box Unknown, Minnesota USA

Heartland America, Mail Order Company This company plain ripped me off! 12/2016 filed an order for 2 items and they sent one with no invoice. Went on line and found out 1 items no longer available. Called Customer service who offered me a refund for a quarter of what I was owed and did not give me the free shipping nor the $10.00 off. Beware of this company as this is the 2nd time they did not give me the discount and DO NOT PREPAY they will not return your money or just a fourth of it. Filing a complaint with my State consumer protection division. Minnesota

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December 7, 2016 I mailed them a check for 2 items that was advertised at    $10.00 off any oder and free shipping. Half my order was delivered with no invoice. After going on line I found 1 item was never available. I phoned customer service and instead of offering to send me the $19.99 that I was due they said that they would refund me $9.99 next month. She then lied to me and said I caould not have the $10.00 off even though the catalog said on ANY ORDER. This was the second time I had to contact me as the last time they didn't give me the $10.00 off ANY ORDER that was on the front of the catalogue. I got the charge back that time. This company is lieing to customers and intentionally denying offers and selling merchandise it does not have. Beware..

This report was posted on Ripoff Report on 12/20/2016 01:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/heartland-america-mail-order-company/unknown-minnesota/heartland-america-mail-order-company-this-company-plain-ripped-me-off-122016-filed-an-1344446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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