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Report: #1163255

Complaint Review: Heartland Automotive - Woodstock Illinois

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  • Reported By: Steveo — Chicago Illinois
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  • Heartland Automotive 11601 Catalpa Ln Woodstock, Illinois USA

Heartland Automotive Jiffy Lube Stripped oil plug threading causing it to leak. Lied and said it already had a leak. (New car) Woodstock Illinois

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I brought my new car in for an oil change. At the end of the service I was informed that my car was leaking motor oil from timing chan cover. I brought my car to my dealership since it was under a bumper to bumper warranty. The mechanics quickly determined the only place it was leaking from was the oversized after market drain plug put on my car by jiffy lube. The oil plug they put on was too big and it stripped the threading on the oil pan causing it to leak. I was not informed this aftermarket part was placed on my car by jiffy lube and in doing so they voided my warranty. They refused to pay for the damages. Claiming the car already had a leak. They damaged my property and I got stuck with a 489.00 dollar bill!! 

This report was posted on Ripoff Report on 07/18/2014 04:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/heartland-automotive/woodstock-illinois-60098/heartland-automotive-jiffy-lube-stripped-oil-plug-threading-causing-it-to-leak-lied-an-1163255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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