Complaint Review: Heartland Express - Iowa City Area Iowa
- Heartland Express Iowa City Area, Iowa U.S.A.
- Category: Trucking Companies
Heartland Express After being w/them for over two (2) years as an owner operator, with no accidents, tickets, license points, or late deliveries, they let me go over a misunderstanding/miscommunication Iowa City Area Iowa
*Consumer Comment: YOU STILL BE ELGIBLE FOR A 15 OR 20 YEAR RETIREMENT!
*Consumer Comment: see there is better
*Author of original report: update
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So I called the separate phone number for the dispatcher that specialized in auto parts loads, to ask him how long I'd have to wait (since my regular dispatcher was unable to tell me), and instead of simply telling the the wait time, he was peeved that I called for other than load acceptance, and hung up the phone on me. I immediately called my regular dispatcher, told him what happened, and asked if I should call the guy back. While I was doing this, the guy called my regular dispatcher's office, and apparently said I refused the load. My regular dispatcher heard this and said that he' didn't want to talk to me anymore, so I was taken off the load.
So a few days later, while I was at my terminal, the dispatcher supervisor called me in the office to tell me I was being let go because of that incident. Later that day, I called a driver's advocate type person at the company's main office to talk about the situation, at which time I was told that the company had "forced dispatch".
Well, never during orientation, nor during the 2+ years I was with the company, was I EVER told that there was forced dispatch, especially for owner-operators.
The good news is, that my new company has NO FORCED DISPATCH, and it is in writing!!!
This report was posted on Ripoff Report on 12/14/2008 09:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/heartland-express/iowa-city-area-iowa/heartland-express-after-being-wthem-for-over-two-2-years-as-an-owner-operator-with-no-401211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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