Complaint Review: Heartland Payment Systems - David Robinson - Internet Internet
Heartland Payment Systems - David Robinson David Robinson Forged Documents , Internet
*UPDATE Employee: Please don't judge the company on one employee's alleged actions!
*UPDATE EX-employee responds: Wow. I am not surprised
*Consumer Comment: I agree
*UPDATE Employee: Let's clarify the situation
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I sat down with the local Rep (in this case - a sleazy scumbag) of Heartland Payment Systems. A picture is worth a 1000 words as they say --- tell me these dude isn't sleazy http://www.heartlandpaymentsystems.com/davidrobinson I should known better just from the sleaze factor -- but enough about that. I was promised a rate and savings that was hard to believe. Again I should have known better! Anyway as I started to receive statements I realized I was in fact being charged a different transaction fee than was on my contract. I contacted Captian Scumbag and was treated with unbelievable rudeness and he said it was what we discussed and I now was in contract and I could "F-Off" if I didn't like it. I called their service number I had been given 866-976-7175 and was told that was my transaction fee. I told them that was not what was on my contract. They put me on hold and then returned and said they verified in the documents I signed that it was what was on my statement. I explained I was holding the agreement with a different transaction fee on it and said he obviously changed it on their copy and I would be happy to send hera copy-- she actually became defensive and said how do we know you didn't change your copy. Unbelievable -- This company hires scumbags like this and then protects them. This happened last year and I did nothing at the time. I just this week talked with another business owner that told me a horror story about this rep and feltI need to do something to stop this jerk. Beware of doing business with this rep. He has no moral or ethic and you definitely should not disclose personal and financial info to him.
This report was posted on Ripoff Report on 01/14/2011 11:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/heartland-payment-systems-david-robinson/internet/heartland-payment-systems-david-robinson-david-robinson-forged-documents-internet-682590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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