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Report: #90674

Complaint Review: Heat N Glo Brand Fireplaces (a Division Of Hearth & Home Technologies Inc. ) - Lakeville Minnesota

  • Submitted:
  • Updated:
  • Reported By: Vilas North Carolina
  • Author Not Confirmed What's this?
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  • Heat N Glo Brand Fireplaces (a Division Of Hearth & Home Technologies Inc. ) Corporate Office 20802 Kensington Blvd. Lakeville, Minnesota U.S.A.

Heat N Glo Brand Fireplaces (a Brand Of Hearth & Home Technologies Inc. ) Heat-N-Glo Gas fireplace is a DUD. (Passage model) A very expensive dissapointment. Advertisements claim a "robust fire" when my flames are 5 inches high. Lakeville Minnesota

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****BUYER BEWARE****

Heat-N-Glo Gas Fireplace (Passage Model) does not perform as advertised on websire: www.heatnglo.com.

Advertisement shows a roaring fire and claims the Passage gas fireplace "allows higher BTU's and provides a more robust fire" when actual flames are no more than 5 inches high.
Claims to provide "warm radiant heat" when little heat actually radiates into the surrounding room.

Very expensive fireplace that lists for $2999.00, however you are not told that everything else (even the fireplace doors) are a costly options.
The Heat-N-Glo advertisement is very deceptive showing doors on the fireplace, when they are an additional $1,000.00 option.

I have complanined to Heat-N-Glo, and received nothing other than they say their "advertisements are not deceptive".

Ken
Boone, North Carolina
U.S.A.

This report was posted on Ripoff Report on 05/08/2004 08:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/heat-n-glo-brand-fireplaces-a-division-of-hearth-home-technologies-inc-/lakeville-minnesota-55044/heat-n-glo-brand-fireplaces-a-brand-of-hearth-home-technologies-inc-heat-n-glo-gas-f-90674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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