Complaint Review: HelpMeComputerGeeks.com - Washington District of Columbia
- HelpMeComputerGeeks.com 3400 garrison st nw Washington, District of Columbia United States
- Phone: 1-888-716-7546
- Web: Www.Helpmecomputergeeks.com
- Category: Computer Service & Repair
HelpMeComputerGeeks.com GeeksVa.com GeeksDC.com GeeksUSA.com Fake Company , Rip Off Washington District of Columbia
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THIS IS NOT A REAL COMPANY , THEY USE DIFFERENT URL WEBSITES ACROSS THE USA TO CONFUSE THE PUBLIC TO MAKE THEM THINK THEY ARE LOCAL BUT THEY ARE NOT. This company isn’t a company , it started with a disgruntled tech who decided to copy other companies , they especially have copied the entire format , website and online structure of the company by the name of GEEKS ON REPAIR,....but they fall short. Here is a conversation with them on their websites chat , I tell them I have a laptop I want them to look at , and instead of giving me a business office location , they give me the address to a home in DC and try to lure me into their basement ,...read the entire exchange , see for yourself , this fake company needs to be exposed : Computer Geeks 17:49:58 Welcome to Computer Geeks, How may I help you today? robert 17:50:29 Hi, where is your office located? I would like to bring my laptop in Computer Geeks 17:51:01 are office is located in washington dc are techs come to your house unless you want to bring it in robert 17:51:18 yes, i would like to bring it in better Computer Geeks 17:51:32 what seems to be the issue you are having robert 17:51:34 my laptop wont turn onm robert 17:51:37 on Computer Geeks 17:51:53 is there a specific day you would like to bring it in robert 17:51:59 goes to blue screen when it does turn on Computer Geeks 17:52:07 possible hareware issue robert 17:52:11 tomorrow ? Computer Geeks 17:52:48 are office is at 3400 garrison st nw washington dc 20008 the entrance is on the 34th st side as were on the corner of 34th and garrison robert 17:53:09 ok , from what time to what time are you open? Computer Geeks 17:53:11 please call 202 686 9097 before you come to make sure there is someone here to receive it from u Computer Geeks 17:53:18 were open from 9am to 7pm Computer Geeks 17:53:29 the offcie tech is here between 12 and 7 pm robert 17:53:33 is there a picture of the store front you can show me robert 17:53:38 so i dont get lost robert 17:53:51 what does it read on the store front? Computer Geeks 17:53:59 are office is in the residential area in the basement of a home robert 17:54:13 basement of a home? robert 17:54:14 oh robert 17:54:21 i thought this was a business Computer Geeks 17:54:28 it is a business robert 17:54:44 do you have an actual store to bring it to? robert 17:54:56 what is the price by the way Computer Geeks 17:55:10 diagnostics is $25 robert 17:55:11 i dont want to waste each others time robert 17:55:20 ok how about the repair Computer Geeks 17:55:26 and labor if u decide to fix it is $125 robert 17:55:34 flat fee? Computer Geeks 17:57:22 depending on the issue yes since your bringing it to the office i could give u a better quote once i see it Computer Geeks 17:57:45 to me sounds like a possible hard drive problem robert 17:57:50 im calling around,...i need to know if you do flat fee or hourly robert 17:57:57 if hourly what is your hourly rate Computer Geeks 17:58:08 we charge hourly when a tech comes to you Computer Geeks 17:58:17 We are $125 per hour, with a one hour minimum. Should your appointment be longer than one hour we break our time down in 15 minute increments. robert 17:58:42 whos the owner of the company? robert 17:58:51 whats the name of the owner?> Computer Geeks 17:59:18 when you bring it to the office we charge digagnostics is $25 and labor is usually $125 robert 17:59:39 what is your corporate address , the same one you use to advertise on ad words? robert 18:00:23 3400 garrison st nw washington dc 20008 , but this isnt an office, its a home. What is your store address or you dont have one? Computer Geeks 18:01:11 are office is in the basement robert 18:01:29 whats the name of the tech? robert 18:01:43 whats the name of the owner? Computer Geeks 18:03:01 Sir, We are a come to you computer service and repair servce we serve the baltimore and washington dc and virgina area i would be happy to schedule an appointment with you at your convienence Computer Geeks 18:03:29 we have many techs that serve this area robert 18:03:38 you say you have an office location, but then are trying to lure me to a basement of a home robert 18:04:08 what is the name of the owner of your company? Computer Geeks 18:04:30 i apoligize, we are a come to you computer repair company. I would be very happy to send you a tech if you are in our service area robert 18:05:27 why do you advertise nationwide as geeksus.com if your just a local business? Computer Geeks 18:06:36 Sir, I apoligize. All i can do for you is schedule an appointment for you. Would you like to schedule an appointment? robert 18:06:48 what connection do you have to that company geeks on repair? robert 18:06:58 what is the name of the owner of your company? robert 18:07:19 why wont you answer who owns your company? Computer Geeks 18:07:32 Sir, you have reached Computer Geeks. I apoligize i do not have that information robert 18:07:45 you dont know who pays you? robert 18:07:55 whats the name of the owner of your company? robert 18:08:03 am i writing with the owner? Computer Geeks 18:08:20 i recieve direct deposit. Do you have any further questions? robert 18:08:34 you are not a real company robert 18:08:50 keep messing with me and my company and im going to have google take you off their platform robert 18:08:59 your not legit
This report was posted on Ripoff Report on 09/17/2018 05:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/helpmecomputergeekscom/washington-district-of-columbia-20008/helpmecomputergeekscom-geeksvacom-geeksdccom-geeksusacom-fake-company-rip-off-washin-1461297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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