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Report: #632260

Complaint Review: HendrickAutoGuard, Inc. - Internet

  • Submitted:
  • Updated:
  • Reported By: angstenj — Ooltewah Tennessee United States of America
  • Author Not Confirmed What's this?
  • Why?
  • HendrickAutoGuard, Inc. Internet United States of America

HendrickAutoGuard, Inc. WHAT A RIPOFF Internet

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Last weekend I accidently dropped my keys to my Mercedes in the water.  When the keys were retrieved, they did not work.  I was out of town and noone was at home to obtain my 2nd set of keys.

I contacted Hendrickautoguard because I purchased an extended warranty, including roadside service with them when I purchased the car from Hendrick's of Concord.

When I made contact, they informed me that the car would have to be towed to another state for potential repair.  I live in TN.  I was visiting in GA and they wanted to tow my car to SC?????????? 

I thought I had a $50 deductible (written on my identification card) but the representative said it would be at least $150 + cost for additional mileage and I would have to travel to SC for the repair???????  DOESN'T MAKE SENSE TO ME!!!!!!! (OH, I WOULD HAVE TO WAIT 2-3 BUSINESS DAYS FOR MERCEDES TO ORDER ANOTHER KEY?)

MAKES NO SENSE AT ALL!!!!!!!!!!!!! 

 

 

This report was posted on Ripoff Report on 08/17/2010 10:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hendrickautoguard-inc/internet/hendrickautoguard-inc-what-a-ripoff-internet-632260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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