Complaint Review: Herbal Smoke Shop - Gallaway New Jersey
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- Author Confirmed
- Herbal Smoke Shop 325 East Jimmie Leeds Rd Suite 7 Gallaway, New Jersey U.S.A.
- Phone: 866-437-2748
- Web:
- Category: Alternative Health
Herbal Smoke Shop AKA Global Life Enhancements INC Ripoff Legal Herbs Gallaway New Jersey
*Author of original report: Problem Solved
*Author of original report: Problem Solved
*Author of original report: Problem Solved
*Author of original report: Problem Solved
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We ordered from this company almost 7 weeks ago and have not yet received our product. We ordered this from S. Korea and were promised the delivery time to be no more than 4 weeks.
Well, 5 weeks later and still no product so we started to write the emails. We have received what seems to be automated replys that don't answer the questions that we are asking. They say that they have a 24 hour turn around on replying to emails but that is bs. Also, the number that they give you to call never gets answered. Everytime we call we get the same automated response.
We have also checked with customs in this country and they don't have any package for us. We have asked repeatedly for them to track the package or to resend but we don't get any reply. Wish we would have done our homework on this company first.
Neal
Tongyeong
South Korea
This report was posted on Ripoff Report on 11/06/2005 07:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/herbal-smoke-shop/gallaway-new-jersey-08205/herbal-smoke-shop-aka-global-life-enhancements-inc-ripoff-legal-herbs-gallaway-new-jerse-163513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Author of original report
Problem Solved
AUTHOR: Neal - (South Korea)
SUBMITTED: Monday, November 07, 2005
I used the email that Ron gave derek@herbal-smoke-shop.com and emailed derek. My money was refunded to me after much effort. It wasn't the outcome that I wanted (still wanting the product I ordered) but it's definitely appreciated. I just suggest that anyone having a problem use that email address and resolve everything that way. Thanks again Derek!!
#3 Author of original report
Problem Solved
AUTHOR: Neal - (South Korea)
SUBMITTED: Monday, November 07, 2005
I used the email that Ron gave derek@herbal-smoke-shop.com and emailed derek. My money was refunded to me after much effort. It wasn't the outcome that I wanted (still wanting the product I ordered) but it's definitely appreciated. I just suggest that anyone having a problem use that email address and resolve everything that way. Thanks again Derek!!
#2 Author of original report
Problem Solved
AUTHOR: Neal - (South Korea)
SUBMITTED: Monday, November 07, 2005
I used the email that Ron gave derek@herbal-smoke-shop.com and emailed derek. My money was refunded to me after much effort. It wasn't the outcome that I wanted (still wanting the product I ordered) but it's definitely appreciated. I just suggest that anyone having a problem use that email address and resolve everything that way. Thanks again Derek!!
#1 Author of original report
Problem Solved
AUTHOR: Neal - (South Korea)
SUBMITTED: Monday, November 07, 2005
I used the email that Ron gave derek@herbal-smoke-shop.com and emailed derek. My money was refunded to me after much effort. It wasn't the outcome that I wanted (still wanting the product I ordered) but it's definitely appreciated. I just suggest that anyone having a problem use that email address and resolve everything that way. Thanks again Derek!!
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