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Report: #1272022

Complaint Review: Heritage Family Dental - Irvine California

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  • Reported By: IGotRippedOff — Irvine California USA
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  • Heritage Family Dental 14150 Culver Dr Ste 300 Irvine, California USA

Heritage Family Dental Dr Gregory Clibon HIPAA Privacy Violations - Misquote of Insurance Cost me $2800 out of pocket Irvine California

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Two years ago his staff misrepresented what my insurance would cover. I then did the extraction and implant. His referral dentist also misquoted the extraction and that cost me an extra $800. When I went in to have the crown seated, I was advised that my insurance wouldn't cover the costs and I would have to pay $1,000 out of pocket for the crown.

Dr Clibon didn't have the professional courtesy to honor the rate for the crown so now I have an implant when I could have saved $2,800 (the cost of the implant) and just had a hole in the back recesses of my mouth.

After 15 years of going here, it's unfortunate that he has started to suck, whereas it was just one staff member.

Also, I requested my dental records be sent to a specific address. He mailed it to a different address -- a major HIPAA and privacy violation . Like I said...he's starting to suck at professionalism.

 

This report was posted on Ripoff Report on 12/04/2015 09:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/heritage-family-dental/irvine-california-92604/heritage-family-dental-dr-gregory-clibon-hipaa-privacy-violations-misquote-of-insurance-1272022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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