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Report: #1310285

Complaint Review: Herstyler Knoxville - Knoxville Tennessee

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  • Reported By: Cecilia — Maryville Tennessee USA
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  • Herstyler Knoxville **** ******** **** ** Knoxville, Tennessee USA

Herstyler Knoxville Eliho, Sales Manager Total Scam--Beware!!! Knoxville Tennessee

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I purchased one of the flat iron/curling irons from a kiosk in the West Town Mall, in Knoxville, TN.  The price was $152.95.  Before purchase of said product, I was never told there were no returns, nor was there a sign anywhere in the kiosk.  They go on and on about their 3-year warranty, which is why you never think twice about a return policy.  I had to sign for the purchase on the computer screen, which also did not reflect a "no return" policy.  It wasn't until the receipt printed out that the no return policy was mentioned.  Of course, I did not see that until I got home that night and by then, it was too late.  When researching the product, it was all over the internet what a scam these people were running.  Apparently they use a real fancy iron to convince people to buy, but then the actual product they give you is not worth a flip.  Then you're stuck with the product and out $153.  I tried to return it the very next day and the manager was not there.  I left the product there, unopened, and told the other employee to give it back to him and I want my money back (after explaining all that I had discovered).  She tried calling the manager and he did not answer (of course).  I tried e-mailing him and calling him and neither was successful.  Now I'm out $153 and have no product to show for it.  My bank would not reimburse me because they have no way of getting the money back either, so now I'm pretty mad and just wanted to add my complaint to their many complaints list.  They have a good scam going on, but you have no way of knowing it until you get home and look them up.  I hope my error can help someone else not make the same one.  It was a very hard lesson to learn, but I will never buy from a kiosk again.

This report was posted on Ripoff Report on 06/08/2016 11:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/herstyler-knoxville/knoxville-tennessee-37919/herstyler-knoxville-eliho-sales-manager-total-scam-beware-knoxville-tennessee-1310285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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