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Report: #1389284

Complaint Review: Hertz car rental (LAX airport) - Mesa Arizona

  • Submitted:
  • Updated:
  • Reported By: Gigi — Petersburg Virginia USA
  • Author Not Confirmed What's this?
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  • Hertz car rental (LAX airport) 1150 N. Alma School Road H-5 Mesa, Arizona USA

Hertz car rental ,LAX airport, Hertz rental fine Mailed me a bill for an Administrative fee for rental car toll charges Los Angeles California

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 I rented a car from Hertz near the LAX airport in Los Angeles, California. During my stay I did not enter any tolls nor was I told that there were administrative toll fees. A week after returning from my vacation, I received a letter requesting that I pay Hertz's administrative toll fee within five days or the credit card used at the time of service would be charged! The letter provided a website to make an online payment but the domain name does not exist! I travel frequently and this is the first time a rental company has done this. On a vacation to Florida several years ago, I actually drove through an EZ pass by mistake. When I returned the car, the clerk pulled up the infraction and I paid on the spot. It was simply the cost of the toll itself. I found another complaint similar to mines regarding Hertz and decided to post my complaint. Going forward I will not be using Hertz ever again. There are too many, transparent rental companies out there! Don't get ripped off!

This report was posted on Ripoff Report on 07/30/2017 02:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hertz-car-rental-lax-airport/mesa-arizona-23803/hertz-car-rental-lax-airport-hertz-rental-fine-mailed-me-a-bill-for-an-administrative-f-1389284. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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